People Support Manager - Staff Engageme

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Detailed job description and main responsibilities

We have ambitious plans in terms of our Staff Engagement Delivery Plan, which follows a number of years of successful and impactful staff engagement programmes. In bringing all this good work together we aim to move our staff engagement support to become a real strategic enabler of organisation performance and organisational health. You will be instrumental in ensuring we all do our part to hear, listen and act on feedback, making changes in partnership across the Trust. You will lead a range of staff engagement actions supporting improvement across the full employee life cycle, from resourcing, development and helping people at the end of their time with us to leave us well. Working with teams and leaders across the Trust this includes work on our annual and quarterly staff survey cycles as well as ensuring a range of other activity at corporate and local level. You will 'hold up the mirror' to the organisation in terms of understanding the experience of our staff and ensuring all people feel represented and heard across our organisation. You will also ensure that these messages are effectively across our leadership teams ensuring action and improvement can occur. You will lead a small team of people with a specialism in this area across the People Support Team and work closely with the wider Organisational Development Team, People Operations Team and Workforce Information Team.

• Develop effective working relationships with internal and external stakeholders, and to promote understanding and engagement in the staff engagement planning process.
• Lead the development of policies and guidance required for the implementation of the Staff Engagement Delivery Plan across the organisation including the development of service improvement initiatives.
• Identify and influence key leaders to support the cascade delivery of key projects, responding to programme needs, creating confidence supported by evidence.
• Review the performance of projects and their reporting so that all key targets are met, ensuring that there is an ongoing review of progress and where necessary, intervention to ensure that projects are delivering to the required quality and levels of effectiveness, productivity and efficiency.
• Be active in developing and promoting a cycle of staff engagement activities in collaboration with communications team, the People Support Group, and the staff networks.
• Take a pro-active role in promoting external staff engagement learning and development programmes and celebrating achievements and success of Trust participants.
• Lead the production of a broad range of written professional communications tailored to identify the right channels and styles for specific audiences to raise awareness of key terms, phrases and approaches to promote staff engagement.
• Working in collaboration with others to develop communications plans for specific staff engagement projects/campaigns
• Lead the development, publication and review of a robust and compliant Staff Engagement Delivery Plan and appropriate performance measures, aligned with the organisation's strategic objectives and the People Strategy
• Lead the development and improvement of internal processes and systems that improve the organisation's ability to analyse the impact of its policies, processes and operations on the staff engagement of the workforce
• Providing technical staff engagement expertise across the organisation as required
• Develop and deliver mandatory training and development to support compliance and a deeper understanding of staff engagement in practice across the organisation.
• To develop the intranet pages and internal communications relating to staff engagement at work
• To develop knowledge around all aspects of staff engagement at work
• To keep updated on changes in local and national initiatives relating to the post
• To be an active member of identified Trust groups/committees as required
• To assist in producing ad hoc reports and in project work.
• To undertake other duties commensurate with this grade of post in agreement with the relevant line manager.

For further details please see the attached job description.

Person specification

Qualifications

Essential criteria

• See supporting documents

Desirable criteria

• See supporting documents

Experience

Essential criteria

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Desirable criteria

• See supporting documents

Knowledge

Essential criteria

• See supporting documents

Skills

Essential criteria

• See supporting documents

To ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust's Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.
Before applying, we encourage you to review the Trust's Values and Behaviours which can be accessed on the right side of this page under the job description.
The Supporting Information Section in your application should therefore reflect your understanding of the Trust's Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

The Trust is committed to Equal Opportunities within the workplace. All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.

In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests). This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post.

UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.

If you are successful at interview you will receive a conditional offer of employment and we'll ask you for information so that we can carry out pre-employment checks. You must successfully complete all pre-employment checks to progress to a final unconditional offer.

We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.

Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS. The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.

All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders

Employer certification / accreditation badges

Documents to download

• Job Description and Person Specification (PDF, 648.3KB)
• UHCW Post Card (PDF, 114.3KB)
• Candidate Information (PDF, 406.1KB)
• How to complete an application form & Values Fact Sheet (DOCX, 874.6KB)
• Welcoming Applicants with a Disability (PDF, 53.2KB)