People Services Manager

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So, what will I be doing?

Our business does not work without our people! Right at the centre of that is our People Services team, part of a shared services team who keep Yeo Valley's wheels turning.

We are on the lookout for a new People Services Manager to lead our friendly team of 7, with responsibility for managing our in-house payroll services as well as administrative processes, throughout the employee lifecycle.

The role is based at our quirky and modern Highbridge office, with onsite canteen, staff shop and gym, with the flexibility of hybrid working up to 2 days a week, if desired.

You will have a passion for doing the right things and doing them well, facilitating a growing sense of co-ownership through the provision of excellent service designed to enable our People Managers and support our co-owners directly.

We have recently implemented MHR's iTrent payroll system and you will lead the exciting next phase of the project to consolidate our T&A, payroll and employee records into this one system with standardised processes facilitated by workflows and self-serve functionality wherever possible. A background in large volume payroll and complex shift patterns within a similar Shared Services team is essential.

Some of the key responsibilities include:

• Lead and motivate the People Services team
• Work collaboratively with a range of internal stakeholders, ensuring our service provision is well defined and continues to meet evolving business requirements
• Ensure service review practices are embedded to provide effective governance and assessment of service delivery to optimise team performance
• Be responsible for implementing pay and benefit changes, in line with the agreed policy position
• Maintain a compliance culture, being accountable for weekly payroll sign off
• Keep up to date with all payroll and personal data legislation (GDPR) to ensure ongoing compliance.
• Act as first point of contact for escalation of queries for the People Services team, employees, People Managers and HR BPs using judgement and experience to resolve or escalate further as required
• Demonstrate ability to drive ongoing improvements through standardizing, automating and consolidating processes in support of our strategic goals

Sounds interesting, what do I need?

Essential:

• A focus on delivery and results with a demonstrable track record in delivering great service
• Relationship, collaboration and communication skills
• Strong leadership and management capabilities
• The ability to drive change, including influencing skills
• The desire to improve performance, services and outcomes
• Proficiency in payroll software
• Extensive working knowledge of statutory requirements and compliance (PAYE and GDPR)
• Good numerical and academic level of education and good IT skills (particularly MS Office: Word, Excel, PowerPoint)
• Able to work flexible hours

Desirable :

• HR experience
• A payroll and/or HR qualification
• Experience of the food manufacturing industry
• Knowledge of iTrent

Why should I join the family?

We're independent, British and proud to be making the highest quality yogurts, desserts and ice cream under the Yeo Valley brand and for many of the UK's major retailers. Operating from four dairies and two logistics centres in Somerset and Devon, we employ over 1700 staff and produce more than 25% of the UK's packaged yogurt.

We're sure you don't need convincing, but there's a whole host of benefits that we offer including:

• 33 days' holiday, Including bank holidays
• non-contributory pension scheme
• annual bonus (as part of the Employee Benefit Trust, based on company performance for the year)
• life cover
• healthcare cash back plan
• cycle to work scheme
• subsidised Yeo Valley products and services
• preferential rates with our partners
• learning and development opportunities; we're committed to ensuring all of our employees have the chance to grow

Our closing dates are a guide for when the application window should close, although we may close the advert sooner if we can. So, we recommend you get your application in straight away - and don't miss the opportunity to join us!

Unfortunately, we're not able to provide employment sponsorship to candidates at this moment in time.

Please note that Yeo Valley do not accept speculative agency applications; we will only accept applications from preferred suppliers that have been submitted to us via our recruitment portal at the point of instruction.