People Operations Manager

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Overview

Grow with us...

Our human resources team, (we prefer to simply call them "people") play an integral role in every aspect of our hotels. They are responsible for recruiting (and retaining) the best talent and then keeping them happy. And each one of our amazing People members keeps us humble and focused. We're currently searching for a People Operations Manager, who will be the guru of People, processes and programs at 1 Hotel Mayfair.

The People Operations Manager is the key to a high-performance culture that emphasizes our brand mission and point of view, as well as upholds ambitious standards for every team member, sets them up to attain challenging goals and evolves the workforce and SH culture through ongoing development and ever-evolving needs of the hotel.

Qualifications

About you...

You will support the People operations of the hotel and the day to day running of our vibrant People department focusing on the entire employee experience from onboarding, engagement, recruitment & retention, learning & development, and well-being.

• Sound HR generalist knowledge
• Previous training experience a plus
• Ability to work under pressure, remain calm
• Comfortable handling people matters
• Look at every situation from the bright side
• Confident, professional, and welcoming personality
• Excels at communication, both verbal and written
• Is flexible and willing to meet the demands of a 24-hour operation
• Passionate about people workplaces and culture with a minimum of 3 years experience as People Officer/Advisor within hospitality preferably in a luxury lifestyle brand
• You must have the right to live and work in the UK to be eligible for this role

About us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:

• Designed by Nature work environment
• Free healthy & nutritious meals on duty
• 24-hour Employee Assistance Program
• Flu vaccinations vouchers
• Eye care contributions
• Social events throughout the year
• Wedding and Baby gifts
• Code Hospitality - discounted rate
• Travel season ticket loan & Cycle to work scheme
• Complimentary chiropodist & reflexology treatment
• West End Club - discounts in local shops, hotels, bars and restaurants
• Spa, Food & Beverage discounts ranging from 30% - 50%
• Guest experience stay - enjoy an overnight stay and experience our restaurant and bars
• Opportunities to be involved in charity and community events
• SH Hotels & Resorts discounted employee/friends and family room rates
• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!
• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform
• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!

Terms & Conditions apply on all benefits