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People & Culture Manager

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We are looking for a confident People & Culture Manager to join the People & Culture team at The Hoxton, supporting our teams along their journey at two of our London hotels.

This is a great opportunity to continue your HR career in a fast-paced, lifestyle hospitality brand, supporting people from a variety of backgrounds. Our People team are a creative and ambitious bunch and you'll get to work on projects & initiatives all across the employee journey.

What you'll do...

    • Partner with our other People & Culture Manager and our Head of People & Culture on driving all things People strategy across your properties.
    • Partner with our Heads of Department across your properties for anything that relates to looking after their teams, providing advice on anything from ER, support & guidance.
    • Keep the culture of the property alive and kicking by promoting a fair, safe and inclusive environment and supporting with initiatives that inspire, motivate, engage and empower the team.
    • Partner with our Training Manager to embed our talent review process;- from onboarding, coffee chats, annual reviews through to talent, development and career management.
    • Support on all things recruitment on all our various platforms, interviewing, through to offer and finally welcoming to ensure we are continuing the fantastic talent pipeline in our properties
    • Support activities under "Do More", our global initiative to work with local charities & community projects in the cities we call home.
    • Ad-hoc reporting - from employee turnover to headcounts and everything in between.
    • Partner with our Payroll Coordinator/Manager on a monthly basis- running reports, supporting with employee queries and act as our Benefits champion.

What we're looking for...

    • You'll come with 4+ years' experience across all aspects of People & Culture within a fast-paced hospitality or relatable industry
    • Multi-site experience advantageous
    • You naturally want to help and support the people around you; others have most likely described you as a 'People person' and you're great at building relationships
    • Knowledge of local employment regulations is a must
    • Experience of dealing with complex ER and performance issues
    • HRIS system experience, preferably Fourth (or similar Hospitality or Retail system)
    • Nothing escapes your eagle eye for detail even when you're spinning multiple plates at once
    • Comfortable with systems/platforms and great with the Microsoft Office suite, Excel in particular!
    • Keen on organisation, and ensuring that everything is in the right place
    • You're looking for a place where you can be you; no clones in suits here
    • You're not precious. We leave our egos at the door and help get stuff done
    • You're up for doing things differently and trying (almost) everything once
    • You want to be part of a team that works hard, supports each other and has fun along the way

What's in it for you...

    • A competitive salary and eligibility to participate in our annual discretionary bonus scheme
    • 25 days holiday (and bank holidays), pension and life insurance
    • A health cash plan to claim money back and get access to lots of ways to support your physical & mental wellbeing
    • It's ok not to be Ok, we have a confidential hotline for any support you require about anything and a network of mental health first aiders
    • Treat yourself once in a while with lots of retail & hospitality perks through our partners
    • Enjoy a free night at The Hoxton and a meal for two when you first start with us
    • Goes without saying, but we'll feed you when on site
    • Excellent discounts across the Ennismore family for you and your nearest and dearest (even if you decide to leave us!)
    • Free night at The Hoxton every year and something a little extra £££ when you hit the big milestones!
    • Lots of opportunity to progress and switch it up as part of a global family of brands
    • Training to get you settled into your role, learning academies to broaden your skillset and development that helps you think, make and thrive at work
    • Extra time off to volunteer with one of our partner charities
    • Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties - we know how to have a good time!
    • Enhanced family leave for when you're expanding your family
    • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

People & Culture Manager

Ennismore
London, UK
Full-Time

Published on 19/04/2024

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