People and Culture Manager

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Job Introduction

People and Culture Manager

Location: Olympia London
Contract Type: Full Time 40 hrs/ week

Salary: £40,000 - £45,000 per annum

About Us
Host Olympia is the dedicated catering and hospitality team behind the iconic Olympia London events venue. From artisan coffee bars to large-scale event catering, we deliver exceptional service with a people-first approach.

We're looking for an experienced People and Culture Manager to lead recruitment, staffing, training, HR support, and team culture across our permanent and casual workforce.

In this role, you'll oversee end-to-end recruitment, onboarding, performance development, staff engagement, and welfare. You'll also manage payroll and compliance processes, support operational staffing needs, and drive culture-building aligned with our company values. This role requires strong leadership and excellent organisational skills to manage a busy, fast-paced environment.

What You'll Be Doing

• Leading recruitment, onboarding, and induction processes
• Managing training plans, performance reviews, and compliance
• Providing day-to-day HR support, including grievances and disciplinaries
• Overseeing scheduling, payroll, and labour cost reporting
• Driving staff engagement, culture, and retention initiatives
• Leading the People & Culture team, including the Staffing Co-ordinator and Recruitment & Training Co-ordinator
• Reporting on key metrics such as welfare, budget, and staff retention

What We're Looking For

• Minimum 2 years' experience in a similar HR or people operations role - essential
• CIPD Level 5 qualification - desirable but not essential
• Strong organisational and time-management skills
• Ability to manage competing priorities in a high-volume environment
• Passionate about people, inclusion, wellbeing, and company culture
• Confident leader with strong communication and interpersonal skills

What's in it for you?

Working with Olympia has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy.

• Personal Development and Training opportunities
• Life assurance scheme
• Pension scheme
• Holiday allowance
• Private medical eligibility
• Eye care
• A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
• Family friendly support
• Regular social events and communication with our leaders
• A holiday purchase scheme
• Volunteering days
• Professional subscriptions
• Recognition schemes and people awards
• Long service awards
• Access to some great high street discount vouchers