People Analytics Manager

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Job Description

Are you passionate about transforming raw data into actionable insights that ultimately contribute to the success of the business?

Do you enjoy using data to tell a story through both compelling narrative and impactful visuals?

If so, we have the role for you!

You will collaborate with our people partners to provide deep insights and data analysis, enabling data-driven decision making and progressive changes. Building strong relationships with our people team, offering leadership, guidance and strategic recommendations on workforce analysis and scenario modelling.

Working alongside the Head of People Analytics, you will align team objectives and deliver top tier people data and intelligence across the business. Support and mentor the People Analytics reporting team to help enhance their skills and capabilities to drive standard process, innovation and efficiency.

What's in it for you

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

Your key accountabilities will include

• Utilise your expertise in understanding our people metrics, including the levers, interplays and dependencies, to provide the necessary insight and commentary to drive decision making and action.
• Ensure robust measurement and storytelling of the big priorities within the People plan, providing regular review/critical assessment of progress, business impact, whether we are adding new value and transforming the business and see opportunities for improvement in ways of working as a result.
• Create a rhythm and routine around insight delivery to proactively see opportunities to improve and demonstrate impact. Champion insight driven approaches to problem solving and decision making and help to enhance the data and insight culture across the business.
• Utilise advanced analytics and relevant data products that support the strategy and improve the impact of our outputs.
• Participate in a High-Performance culture, where we deliver a simpler, faster, efficient and performance-driven organisation that is closer to colleagues and enables them to be their best.

Who you are

Your skills and experience will include

• The ability to tell a story with data, through both compelling narrative and impactful visuals.
• Passionate about the field of People Analytics and knowledge of emerging trends and standard processes.
• Articulate and able to communicate to different business partners with varying levels of data expertise with the ability to influence at senior levels to drive business change using data-led decisions.
• An expert with common data tools e.g. Microsoft Excel as well as experience with modern BI tools e.g. Power BI, Spotfire, Tableau. Experience with statistical tools and methodology an advantage e.g. SQL, Python, R, Machine Learning, Predictive Modelling.
• Able to build strong relationships and build trust among your business partner network. A hands-on approach and a strong team mentality with the ability to coach and support.

Everyone's welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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