Payroll Team Leader

About the department

RSM's People Advisory Services help organisations enact their people and talent strategies as well as manage their people challenges using a multi-disciplinary approach in the UK and globally. The team combines RSM's experts across employment tax, employment legal, payroll, HR, equity reward and global mobility. This alliance of specialists brings clients a unified and seamless service and allows you to be part of a collaborative and cohesive service line striving for excellence, innovation and common goals.

People and Pay (PAP) is the HR and payroll division of People Advisory Services, delivering cutting-edge and premium payroll software and solutions to an exceptional range of clients. These span from small entrepreneurial enterprises to large corporations, inclusive of top-name brands across industries such as retail, manufacturing, financial services and the public sector to name but a few.

About the role

As the Payroll Team Leader, you will take responsibility for the operation and profitability of your team's client portfolio and report directly to the Payroll Manager or Associate Director. You will offer an escalation point for technical and commercial issues encountered by your team and ensure the accurate and timely HR, Payroll and Pension Administration services for various clients in accordance with statutory regulations.

A key feature of the role will be to supervise and effectively manage your team to ensure our clients receive a quality service in all respects. This is a pivotal role, with the opportunity to make a positive contribution towards the overall future development and success of the team and office.

Continuingly adapting to changing landscapes and with a brilliant infrastructure of specialists, training and technology, you will be at the forefront of payroll, becoming a Team Leader of a group of true experts and consultants, as well as developing more junior members to reach this point.

This is a fantastic opportunity to join a growing team in either our Grangemouth or Belfast office, at an exciting part of the journey with excellent hybrid working (generally 2 days in the office). The variety of projects will challenge you every day, helping you expand your capabilities and grow professionally. You'll have plenty of opportunity to broaden your horizons and discover a culture that nurtures individuality and celebrates fresh thinking!

Responsibilities:-

• Ensuring accurate and timely payroll end-to-end production for various clients in accordance with statutory regulations within payroll deadlines and requirements.
• Ensuring payroll deadlines and service requirements are met for the team's portfolio of clients.
• Ensuring the team's compliance with internal policies and procedures.
• Taking positive accountability for your team's output to clients.
• Monitoring team's KPIs and profitability.
• Keeping your knowledge of statutory and legislative regulations, including workplace pensions, up to date.
• Promoting client care and cascading this to the wider team.
• Providing guidance and support to all team members and other teams/offices as required.
• Following internal BACS procedures and client payment requirements.
• Reviewing and approval of all new AE Pension set-ups.
• Utilising RSM financial systems to review and monitor client recoveries.
• Reviewing team performance and setting clear objectives.

About the ideal candidate
The ideal applicant will have strong practical understanding of payroll calculations, deadlines, and UK legislation and requirements, including workplace pensions, coupled with strong numerical abilities and proven experience in MS Office, in particular Excel. People supervision or management experience is desirable, complimented by knowledge of month-end and year-end returns and balancing. A payroll qualification, ability to perform manual calculations (when required) and previous experience of working in a multi-frequency and/or high-volume payroll environment are advantageous.

Essential competencies:-

• Confident displaying leadership and professionalism whilst being approachable and having duty of care for direct reports.
• Resilience and strong attention to detail.
• Excellent and positive interpersonal and communication skills, both written and verbal with individuals at all levels.
• Ability to work independently and as part of a collaborative team.
• Good organisation and prioritisation skills, ensuring stringent deadlines are met.
• Flexibility, adaptability, and problem-solving abilities.
• Discretion and ability to maintain confidentiality.
• Ability to review and improve service and processes.

Note: This job description reflects the present requirements of the role. As duties and responsibilities change, the job description will be reviewed and will be subject to amendment in consultation with the individual.

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Diversity and Inclusion at RSM
At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.
At RSM we work hard to create an environment where our people can make a difference - to themselves, their career, their teams, and to the success of our firm and clients. We support all our people to work flexibly, to manage their family and other responsibilities alongside their work commitments; we believe this is key to achieving an inspiring and fulfilling working environment.]]>