Payroll Operations Manager

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Payroll Operations Manager

Application Deadline: 28 February 2025

Department: Payroll

Employment Type: Permanent - Full Time

Location: Glasgow

Description

A fantastic opportunity is now available to join our Payroll Team at Solvd. in the centre of Glasgow. Our team provide several services including Customer Experience, Finance and Payroll. Solvd. is a vibrant, friendly office, where our people are committed to delivering the best experience for our customers.

We offer a competitive salary and great benefits. Our people are our greatest strength and live by our values of Dependable, Proactive, Agile & Inclusive, so come and join our team!

The Role

You will be leading, supporting and coaching Payroll Teams to ensure we meet customer SLAs and achieve high accuracy in payroll output.

Solvd. are Disability Confident accredited and committed member of Inclusive Employers. We welcome applications from all sections of the community. If you need any support or further information before applying for this role, please get in touch with our People Team via people@solvd.solutions

Key Responsibilities

• Create a culture of engagement encouraging growth, personal development, and a great place to work through regular 121s to discuss performance and wellbeing.
• Providing support and training to all payroll colleagues
• Dealing with escalated queries from Payroll Team Leaders
• Performing routine control checks/ auditing on payroll output
• Processing End to End Payroll for when Payroll Team Leaders are absent, or business needs require
• Ensuring all Third party, advance payments are checked, approved, and paid on time
• Ensuring all Payroll Manuals/ Workflows are kept up to date
• Attend and provide action plan from relevant meetings with key departments/stakeholders.
• Providing support and training for Payroll Team Leaders on staff development, training, performance reviews and any other Payroll Team Leader responsibilities

Skills, Knowledge and Expertise

• Possess the management skills to lead, develop and motivate a team
• Show clear vision and purpose and inspire teams and colleagues to organise themselves in an agile way in order to reach targets.
• A proven track record in Payroll data administration and managing a Payroll Team.
• Specialist system knowledge
• Knowledge of payroll systems, taxation, statutory and national insurance rules
• Problem solving skills (calculations, numeracy, analytical)
• Proficient in use of MS Excel (spreadsheets).
• Attention to detail and accuracy skills
• Ability to work independently and as part of a team
• Ability to work under pressure against tight deadlines and competing priorities
• Strong relationship management with the ability to collaborate effectively with internal and external stakeholders.

Benefits

• Discretionary ScotRail Season Ticket (home to work)
• Discretionary bonus scheme
• Living Wage and Living Hours Accredited
• 34 days holiday (including public holidays) with option to buy additional
• Generous salary exchange Pension Scheme and Life Assurance Scheme
• Optional Health Cashplan Scheme
• Employee Assistance Programme and Wellbeing Support including mental, physical, financial and social
• Flexible dress code where you can Dress for Your Day!
• Social events including Summer Event and Christmas Party