Payments Technical Implementation Manager - Vice President

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Job Description

Join our dynamic team as a Technical Implementation Manager - Vice President in Payments, and play a key role in onboarding our clients with cutting-edge payment and cash management solutions.

As a Payments Technical Implementation Manager - Vice President in Payments, you will be responsible for leading the technical implementation of payment solutions for corporate clients. Working closely with our Product, Sales and Implementation teams, you will support clients with onboarding on various payments channels of JP Morgan, using Host-to- Host, SWIFTnet FileAct and API. You will be at the forefront of our efforts to win new clients and deliver end-to-end implementations that optimize their payment and cash management processes.

Job responsibilities

• Leads the technical implementation of payment solutions for a diverse, global portfolio of corporate clients, ensuring high-quality service and successful project delivery
• Manages multiple complex payment integration projects at any given time, prioritizing tasks, resources and stakeholders across time zones
• Conducts in-depth technical scoping meetings with corporate clients to understand their current systems and future need, ensuring alignment with JP Morgan channels and industry standards
• Drafts and present comprehensive statement of works, clearly outlining project deliverables, and timelines
• Supports clients in migrating from various TMS or updating their payment formats (e.g. SWIFT to ISO XML) in line with evolving industry standards and regulatory requirements
• Serves as the technical advisor for clients, providing guidance on best practices, problem-solving during implementations and identifying opportunities to streamline and enhance payment processes
• Collaborates with cross-functional teams, including Product, Sales and Implementation to ensure client satisfaction from pre-sale to post-implementation
• Contributes to the ongoing development of payment solutions by providing feedback, and insight to Product teams

Required qualifications, capabilities, and skills

• Strong project management skills
• Good understanding of payment systems, including ISO XML standards, SWIFT, APIs, and H2H file transmissions
• Excellent knowledge of Cash Management solutions and Treasury services
• Exceptional verbal and written communication skills, with the ability to present technical solutions to both technical and non-technical audiences
• Experience working in client-facing role, with a demonstrated ability to build relationships and support clients
• Track record of driving results by taking initiative
• A collaborative team player who can work cross-functionally with Product, Sales and Technology teams

Preferred qualifications, capabilities, and skills

• Having a recognized qualification for project management is a plus

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.