Payments Operations Business Resiliency Senior Associate

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Job Description

This is an exciting opportunity to join JPMorgan and become one of Payments Operations Business Resiliency team member.

As a Business Resiliency Senior Associate within Payment Operations team you will ensure all resiliency planning elements are completed with Firm Wide policy and strategies are appropriate to support the business during a disruptive event to recover effectively.

Job responsibilities

• Coordination, facilitation, and execution of simulation testing and critical asset testing
• Ensure all resiliency planning elements are completed in accordance with Firm Wide policy and strategies are appropriate to support the business during a disruptive event to recover effectively
• Coordinate regulatory, audit and compliance responses, examinations, initiatives, remediation activity
• Maintain evergreen process and procedures (e.g. maintain list of business-critical payments, regular revalidation of cross LOB communication map)
• Collaborate with cross LOB partners for consistency of business impact assessment
• Project manage specified deliverables
• Identify opportunities for strategic improvement or mitigation of business interruption and other risks
• Advance the automation of Command Center functions
• Oversight of risks, issues & concentration/capacity gaps in strategies
• Understand internal / external dependencies & their risks/gaps
• Provides oversight and management for Resolution & Recovery - Payments Critical Operation (CO). Support provided includes analysis and reconciliation of Appendix data on a BAU basis (i.e. monthly, quarterly, annually) for the JPMCB Resolution Plan, in partnership with Operations, Technology, Product and Finance partners.

Required qualifications, capabilities, and skills

• Excellent communication, presentation (both oral and written) & influencing skills
• Ability to work well under pressure
• Proven experience in effective escalation
• Leverage subject matter expertise in driving conversations and/or influencing decisions/direction with Business / stakeholders
• Knowledgeable of banking functions, specifically, in one or more of the following areas: Payments, Liquidity, Sanctions, Cash Account Management, Fraud, Risk and Controls
• Strong partnership record and ability to build effective business relationships required to leverage parts of the organization as required
• Ability to troubleshoot and strong analytical skills required
• Create executive presentations (both individual slides and structured presentations)
• Effective change management skills: Ability to support & adapt within a changing environment
• Ability to lead and work independently

Preferred qualifications, capabilities, and skills

• Project management skills desired

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world's most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.