Payments Manager

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At Verto, we're actively democratising global finance, empowering businesses in Emerging Markets with seamless payment and liquidity solutions that have already led to billions in annual processing. Recognised as 'Fintech Start-Up of the Year' and a Milken-Motsepe Prize winner, we offer you the unique opportunity to join a rapidly growing, award-winning innovator where your work directly drives financial inclusion and global economic growth. Be part of a dynamic, world-class team that values impact, fosters continuous development, and champions an inclusive culture where your contributions truly matter.

We are seeking a talented and motivated Payments Manager to join our growing team. You'll be a key player in optimising and scaling our payment operations, responsible for overseeing daily execution and ensuring the efficiency, reliability, and security of our payment processes.

What You'll Be Doing: In this role, you will be responsible for:

• Overseeing and improving daily payment operations, managing queues, and ensuring timely and accurate processing of transactions.
• Serving as the primary escalation point for all payment-related incidents, leading swift resolution and conducting root cause analysis to prevent recurrence.
• Leading the successful execution of critical payment-related projects from initiation to completion, ensuring adherence to timelines and quality standards.
• Working cross-functionally with product, technology, compliance, and customer success teams to align on strategic objectives and ensure seamless execution.
• Building and maintaining strong relationships with internal and external stakeholders, providing clear and concise reports on project status and operational performance.

What You Need:

• Proven experience in a payment operations or similar role within a fast-paced FinTech.
• A strong understanding of cross-border payment systems, multi-currency processes, and FX operations.
• Demonstrable success in managing operational projects and driving process improvements.
• Exceptional analytical and problem-solving skills, with the ability to interpret complex data and make data-driven decisions.
• Proficiency with data analysis tools like Excel/Gsheets and SQL.

We will not be able to progress your application without all the above skills/qualifications

What We'd Like To See:

• Experience with incident management principles and best practices in a real-time payments context.
• Strong organizational skills and the ability to manage multiple concurrent workstreams.
• A proactive, detail-oriented, and resilient mindset.

Life at Verto (Benefits):

• Competitive salary.
• Opportunity to play a key role in a rapidly growing, award-winning innovator.
• Collaborative and dynamic company culture.
• Opportunities for professional development and growth.
• The chance to directly drive financial inclusion and global economic growth.

Diversity & Inclusion at Verto:

Verto is an equal opportunities employer and we value diversity. Anyone seeking employment at Verto is considered based on Merit, Competence, Qualifications and their Talent. We are proud to be a truly international team and we do not discriminate in our hiring process.