Partnership Marketing Manager

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British Airways Holidays

Our colleagues and customers are at the heart of everything we do.

We're one of the UK's leading and most trusted tour operators. We provide holiday packages, hotels, car hire and experiences via ba.com and the British Airways contact centres. From carefully selected hotels to our 24-hour support helpline we take every element of our customers' holidays seriously.

As part of the British Airways brand, we offer the advantages of being part of the UK's largest airline coupled with all the benefits of being in a smaller company. Our country's passion, diversity, excellence, creativity and warmth are the same special qualities that make all 340 of us at British Airways Holidays who we are.

We are proud that we place consistently in the top 25% of employers with our colleague engagement scores. Always caring to do right by each other.

Our business is growing and has ambitious plans, so it is an exciting time to join our team.

About the role

Overseeing a brilliant small team, who manage the end-to-end delivery of marketing campaigns for our partner hotels. Your role will be about looking forward to the weeks and months ahead, with a broader, holistic view across all hotel campaigns, working closely with the other Partnership Marketing Manager who is responsible for our Tourist Board partners. You will ensure that campaigns are prioritised and managed effectively to get the most commercial gain from overall hotel partnership.

You will have autonomy to define the partner hotels marketing strategy, with a supportive Lead Partnership Manager backing you. You will benefit from the wide variety of hotel partnerships that need promoting, over 150 in a year, plus the professionalism of a premium UK brand.

The role requires close working and management of media agencies and media partners, therefore media planning & buying experience, and understanding of how the media process works, is a must. This role provides a great opportunity for someone to either move client side for a broader role or move into the travel sector at a time where we are heavily investing in our campaigns.

What you will be doing

• Drive forward our media strategy, pushing both media agencies and media owners to ensure we see optimal media solutions for campaign activations, challenging where appropriate.
• Oversee the end-to-end delivery and optimisation of hotel marketing campaigns, ensuring they are fully exploited online and offline, in conjunction with other teams across the business, as well as coaching and leading the team to manage theirs.
• Oversee the overall delivery of campaigns in terms of timing, budget, quality, and compliance with legislation/internal policies. Being able to react and be flexible to changing external demands.
• Create marketing plans for hotel partners that effectively deliver relevant marketing activity. This could include defining/delivering, with BA, large scale BA led multi-destination campaigns as well as BAH hotel partner campaigns.
• Supporting, motivating and empowering the team to deliver.
• Working hand in hand with counterparts in the Commercial team to ensure our marketing activity is delivering effectively against wider regional commercial targets.

What you will bring:

• Proven experience in a marketing/comms related role overseeing multiple campaigns.
• Proven experience in managing relationships with media and creative agencies.
• Proven experience in a media planning and buying role, across all media types.
• Demonstrable examples of coaching and leading others.
• Proven experience of activating both online and offline advertising campaigns.
• Previous experience within a fast-paced commercial business, reacting to change with a flexible and pragmatic approach.
• Proven ability to create credibility. Relationship management is key to succeed in this role, so you'd need to be comfortable speaking with external partners, with occasional travel to meet them where necessary (this can be overseas).
• Experience within the travel industry is desirable but not essential for this role
• Ability to spend regular time working with our BA counterparts at Heathrow, and agency offices in London. Plus ad hoc travel to represent the company at trade functions and meeting with oversea partners.

What we can offer you

Circa £42 - £45k per annum salary (this may vary depending on your relevant skills and experience)

Our offices are based in central Crawley, and we offer hybrid working (within the UK only). Generally, this role works from our offices twice a week, with additional days as needed depending on meetings etc. Office days are co-ordinated so that colleagues in the same team are in the office together to collaborate in person. We usually support new colleagues in the office full time for the first month at least, but really, it's for as long as you need; we will work closely with you to guide and support you in the role.

Key benefits include

• 25 days holiday per calendar year, increasing by one day for every two complete years', to a maximum of 30 days, plus normal bank holidays.
• Unlimited standby and premium standby fares for you and your nominees on the BA network and partner airlines, from day one
• Discounts on BA flights and holidays from day one for you, your friends and family
• Flexible start & finish times
• Annual incentive scheme and salary review (dependant on company & individual performance)
• Company contributory pension scheme up to a maximum of 5% colleague and 11% company contributions.
• Flexible benefits package including generous life assurance cover, plus options such as dental /medical cover, and cycle to work, technology and electric car schemes.
• Range of colleague wellbeing and recognition programmes

Diversity, equality & inclusion are all important to us. We believe a diverse and inclusive workplace contributes to our sense of wellbeing and belonging, enabling us all to thrive professionally and personally. Equality and equity are important in ensuring that everyone is treated fairly. Our focus is on creating a positive and inclusive working environment for all.

• We aim to be inclusive - everyone feels valued and respected as an individual.
• We aim to ensure equality, and equity - everyone is treated fairly as individuals, and we recognise unique differences.
• We aim to be diverse - with a mix of colleagues representing our community.

We are advertising this role as a permanent full-time role, however if you would like to apply on a part time basis, you are welcome to open a discussion about this at the stage of the application process that suits you.

Closing date for applications is: 23rd June

Please note - we may close this vacancy early if we receive lots of applications or business priorities change.