Partner Support Program Manager

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Company Description

About CyberArk:
CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity - human or machine - across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world's leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.

Job Description

The Partner Support Program Manager plays a critical role in empowering CyberArk's channel partners with the knowledge, resources, and training needed to effectively sell, implement, and support CyberArk's Identity Security solutions. This role focuses on driving partner competency, adoption, and revenue through tailored enablement programmes, technical workshops, and close collaboration with internal teams to deliver a consistent, high-value partner experience.

Responsibilities

• Develop & Deliver Enablement Programmes:
  Design and execute technical enablement plans for partners, covering topics such as PAM adoption, problem-solving frameworks and new product features.
• Content Creation:
  Develop high-quality enablement materials, including presentations, guides, newsletters, and training content for partner consumption.
• Cross-Functional Collaboration:
  Work closely with Channel Account Managers, Product and Support teams to align enablement initiatives with overall strategy.
• Programme Management:
  Ensure consistency and quality across partner programmes, managing operational aspects and driving accountability.
• Feedback Loop:
  Gather insights from the field to refine enablement strategies and continuously improve programme effectiveness.

Essential Skills & Competencies

• Strong relationship-building and influencing skills.
• Excellent written and verbal communication, with strong presentation abilities.
• Business acumen and analytical skills for data-driven decision-making.
• Technical background.
• Project management experience preferred.
• Hands-on approach with creative problem-solving skills.
• Customer/partner-focused mindset with a drive for measurable outcomes.

Qualifications

• Expert-level experience with CyberArk technology or:
• Experience in cybersecurity, Identity & Access Management (IAM), or related technology fields is highly beneficial.
• Understanding and experience of large enterprise IT environments, and related ITSM processes.

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Additional Information

We are proud to foster a diverse and inclusive workplace, where every individual's unique background, perspective, and contribution is celebrated. We believe that by embracing diversity, we drive innovation and create a stronger, more united team. Inclusion is at the heart of who we are and how we succeed. All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity, or disability. Upon conditional offer of employment, candidates are required to complete a comprehensive background check as per our internal policy.

CyberArk is an equal opportunities employer. If you would like any special arrangements made for your interview, please inform the EMEA Talent Acquisition team upon your application so that we may take steps to accommodate your needs.