Partner Account Manager

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Partner Account Manager - Permanent

Who Are We?

We're a fast-growing SaaS company on a mission to revolutionise the way our partners do business! Our Partner Team is at the heart of that mission, helping our partners scale their success while driving our own growth. If you're a relationship-builder, a strategic thinker, and love seeing businesses thrive, this is the role for you!

Our Values: What We Live By

People First: Every decision we make is about our people. We ARE the people-first company.
Be Better Tomorrow: Every day, we challenge ourselves to learn, grow, and improve-individually and as a team.
Strive with Impact: Every action we take makes a difference-to our employees, our customers, and our business.
Seek Out Efficiency: We scale smart. We innovate. We find ways to work better, not harder.

Why This Role Is SO Important:

As a Partner Account Manager, you are responsible for driving new business acquisition, upsell and reducing downsell and churn through high-energy, relationship-led management backed by real-time performance data. Your goal is to help partners bring on as many clients as possible while retaining the clients they have already brought on by using data to identify and motivate their most productive sales channels. You won't just be managing accounts-you'll be driving real business impact, forming long-term relationships, and helping partners unlock new opportunities.

Key Duties & Responsibilities

• Relationship Management: Maintain a regular and structured programme of contact to drive consistent business growth.
• Performance Analysis: Use partner performance data and trial conversion rates to prioritise outreach and coaching efforts.
• Sales Execution: Achieve set targets for new trials and new customer acquisitions through proactive, data-informed account management.
• Partner Enablement: Deliver online demonstrations and training to upskill partners and their clients on how to effectively promote the Breathe platform.
• Account Health: Use engagement data to proactively identify dissatisfaction and resolve issues to minimise account downsell and churn.

Key Competencies & Behaviours

• Interpersonal Excellence: A true "people person" with the ability to adapt to different personalities and situations.
• Commercial Drive: Driven to generate new business, hit monthly targets, and drive partner activity.
• Action-Oriented Analysis: Uses lead data and performance metrics to make informed decisions on where to invest time for maximum ROI.
• Active Listening: Ability to hear partner requirements and translate them into growth opportunities.
• Team Synergy: An active team player who goes above and beyond to support department goals and colleague success.
• Product Passion: Demonstrates a committed, professional, and positive attitude towards the product and customer experience.

Why You'll Love it Here:

Full time is 37.5 hours a week

£34,000-£36,000 + commission

25 days holiday (+ 1 extra after 3 years!) PLUS Your Birthday off!

UK Bank holidays + Christmas Eve and New Years Eve afternoons off!

Dog friendly office - because furry co-workers make everything better!

Private medical insurance (PMI) - with enhanced mental health, dental & optical coverage via AXA

Employee Assistance Programme - Support when you need it

Life Insurance - 2 x salary & Matched pension (5%) - because the future matters

Flexible working - 50% office based & core hours are 10am to 3.30pm

2 x volunteer days per year - give back to causes that matter to you

Retail discount scheme - perks and savings just for being part of our team!

The Hiring Process: Let's Make it Personal!

Screening Call: Virtual via Google Meet with one of our People Team to have a friendly chat , learn more about your experience, what excites you about the role, and how you align with our people-first culture.

Competency Interview: Online You'll meet the hiring manager and we'll dive into your skills, ambitions, and how you'd impact. This is also your chance to ask us anything about the role and company!

Final stage Interview: (In person with short presentation) You'll meet the hiring manager and our Partnerships Lead, and give us a 10-15 min presentation (we're working on the brief!) A chance to come and see our offices and get a feel for our culture

Ready to join us? Apply Now!

A bit of background on Breathe

Located in vibrant Horsham, Breathe isn't your typical SaaS business. Private equity owned, well-funded, with 14,500 customers and an average 6 years' LTV (a rarity in the SaaS industry), Breathe is the number 1 HR Software for SMEs in the UK. But there is more to it - our work culture is award winning, with talented people that are committed to driving impact, while having fun together. We're proud of our track record of success, but we're even more excited about what the future holds for us.

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. Breathe is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.