Pantheon Flagship Store - Fashion, Home & Beauty - Deputy Store Manager

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Job Description

Deputy Store Manager (Fashion, Home & Beauty) As a Deputy Store Manager in Fashion, Home & Beauty, you'll help bring the best of M&S style to life, leading your teams to deliver five-star service, outstanding visual standards, and sales growth in a fast-paced retail space. You'll support the Store Manager in shaping the store's commercial direction and customer experience and step up to lead the full operation when needed. This is a role for leaders who combine sharp operational skills with genuine passion for product, people and performance. What you'll do • Lead the daily operation across Fashion, Home & Beauty, ensuring exceptional service, strong commercial delivery and standout visual presentation. • Support the Store Manager to deliver the retail plan and drive performance across sales, profit, standards and people. • Step up to run the full store, keeping energy and focus high. • Coach and develop Team Managers and colleagues to inspire customers, deliver new collections and sell with confidence. • Bring data and insight to life to identify opportunities and make quick, confident commercial decisions. • Champion digital adoption and omnichannel retailing, helping teams connect online and in-store experiences for the customer. • Set and maintain high standards in service, styling and presentation, always reflecting the modern M&S brand. • Build a diverse, motivated team that thrives on collaboration, pace and progress. Who you are • Experienced in leading large teams in a retail or visual-led environment. • Passionate about style, product and creating great customer experiences. • Commercially sharp, operationally strong and confident making fast decisions. • A hands-on leader who brings energy, clarity and accountability to every shift. • Skilled in coaching, feedback and development to get the best out of people. • Digitally confident, with an eye for innovation and improvement. • Adaptable, resilient and ready to step up when needed. Style it. Shape it. Lead it. Be part of the new M&S. Take Your Marks and apply today.