Panel Coordination Manager

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Panel Coordination Manager

Application Deadline: 4 September 2025

Department: Adjudication

Employment Type: Permanent - Full Time

Location: London, Stratford Place

Reporting To: Elaine Stewart

Compensation: GBP 44,065 - GBP 48,961 / year

Description

About the roleWe're looking for a Panel Coordination Manager to lead a dynamic team responsible for the effective scheduling and deployment of our Panel Members. These panels play a vital role in our fitness to practise processes, and your leadership will ensure they run smoothly, fairly, and efficiently. You'll be at the heart of decision-making, ensuring our processes run like clockwork while keeping people at the centre of everything we do.

What you'll be doing:
• Leading and inspiring a team to deliver high-quality panel coordination in a fast-moving environment.
• Driving innovation and continuous improvement in how we allocate and manage Panel Members.
• Using data and digital tools (including D365) to streamline processes and boost efficiency.
• Taking ownership and being accountable for performance, delivery, and service excellence.
• Collaborating across teams to support fair, transparent, and timely outcomes.
About You

Are you a natural leader with a passion for people and process who thrives in a fast-paced, high-stakes environment? Are you excited to drive innovation, lead teams through change, and make real impact? If so, the NMC wants to hear from you.

What we're looking for:
• A confident, people-focused leader with experience managing operational teams.
• Someone who thrives under pressure and can juggle competing priorities with ease.
• A change champion who's not afraid to challenge the status quo and try new ideas.
• Strong organisational skills, attention to detail, and a commitment to high standards.
• Experience in a regulatory, legal, or public sector environment is a bonus - but not essential.

Benefits

• 30 days annual leave
• Enhanced Pension Contributions via our attractive Pension Scheme - with a basic 8% employer contribution as standard which increases up to 14% with optional added Employee Contributions
• Life Insurance - 4 x current salary
• Hybrid/Flexible working policies
• Enhanced Maternity and Paternity Leave
• 24 Hours Employee Assistance Programme
• Cycle to Work Scheme
• Perkbox membership
• Subsidised restaurant in our Portland Place office
• Season ticket loans

About Us

Our core role is to regulate. First, we promote high education and professional standards for nurses and midwives across the UK, and nursing associates in England. Second, we maintain the register of professionals eligible to practise. Third, we investigate concerns about nurses, midwives and nursing associates - something that affects a tiny minority of professionals each year. We believe in giving professionals the chance to address concerns, but we'll always take action when needed.

To regulate well, we support our professions and the public. We create resources and guidance that are useful throughout people's careers, helping them to deliver our standards in practice and address new challenges. We also support people involved in our investigations, and we're increasing our visibility so people feel engaged and empowered to shape our work.

Regulating and supporting our professions allows us to influence health and social care. We share intelligence from our regulatory activities and work with our partners to support workforce planning and sector-wide decision making. We use our voice to speak up for a healthy and inclusive working environment for our professions.

Check out our NMC LinkedIn page here for an insight into the NMC, our vacancies and the world of healthcare regulation.

Additional Information

The role you are applying for is a flexible role, and whilst you will be posted initially to a team, this may require movement between teams as the flow of work dictates. You will of course understand that this flexible approach enables us to provide the best possible service to our registrants and reach the outcomes to our cases quickly and within a reasonable timeframe. This will not change your terms and conditions and will be discussed with you prior to you taking up the post.

Successful candidates will be appointed to a particular NMC Office, but you may be required to travel to other NMC locations, that are reasonable daily commute from your home office.

Up to Band 5:
Due to the nature of your role and the work undertaken by the NMC, on very rare occasions you may be required by the NMC or the Courts to assist in litigation proceedings or inquests. This may involve collating information, providing a witness statement, or giving oral evidence on behalf of the NMC.

Heads of:

Due to the nature of your role and the work undertaken by the NMC, you may be required by the NMC or the Courts to assist in litigation proceedings, inquests, or inquiries. This may involve collating information, providing a witness statement, and giving oral evidence on behalf of the NMC. Such evidence may be in relation to specific cases, policy decisions or operational, strategic issues taken by the NMC

Hybrid Working PolicyWe are currently working to a policy of office attendance for two days per week with the rest of the time working from home. Before submitting your application, please ensure you are able to commit to working in one of our office locations twice per week. If you are applying for a part-time role, please pro-rata office attendance based on the number of days you would be working.

Our Pay Policy
It is expected that staff new to the NMC will ordinarily be appointed to the bottom of the relevant pay band. However in exceptional circumstances, it may be possible to offer a salary above the bottom of the relevant pay band but we may request proof of current earnings. Please note that we offer an annual review of salaries and adopt a generous progressive pay approach. Further details of which are available on request.

For our internal colleagues, you will be paid in accordance to our internal pay policy.
Reasonable adjustmentsWe will provide reasonable adjustments to support disabled candidates throughout the recruitment process. Please let us know if you need any additional support to enable you to make an application with us.

Screening and vettingAll of our roles are subject to pre-employment checks. We are in the process of introducing a vetting policy, and it is possible that this role may become subject to DBS and further vetting checks in future.