PA & Office Manager

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PA & Office Manager

London - City

Type: Full-Time office based

Are you someone who thrives on bringing people together and creating environments where people can flourish? Do you have an eye for detail, and a passion for building connections? If so, we're looking for someone like you to become the cornerstone of our office culture.

At Pollinate we believe our office should be more than just a place to work-it should be a hub for collaboration, innovation, and belonging. As our Personal Assistant and Office Manager, you will play a pivotal role in shaping an environment where people feel valued, energised, and excited to come together and innovate.

About the Role:

Support Leadership with Impact

• Provide high-level support to our leadership team, enabling them to focus on driving the business forward.
• Manage schedules, expenses, organise meetings, book travel and ensure every detail is thoughtfully planned.
• Filter and prioritise requests for leadership time and attention, ensuring they focus on what matters most.
• Handle sensitive communications with discretion, acting as a trusted gatekeeper and representative of the leadership team.

Champion Our Culture

• Be the first smile and warm welcome that sets the tone for everyone who walks through our doors.
• Help create an office experience that inspires people to come together, collaborate, and celebrate shared successes.
• Lead the charge in making the office a space that reflects our values and amplifies our culture.

Be a People Ambassador

• Partner closely with HR to support on all things culture, onboarding and offboarding processes, ensuring every touchpoint is seamless and welcoming.
• Help new hires feel at home from day one, connecting them with our culture and people.
• Act as a key resource for employees, assisting with queries, working closely with the Head of HR.

Own Office Operations

• Keep our office running smoothly, managing supplies, facilities, and vendors.
• Take charge of logistics for team events, celebrations (Christmas and Summer parties), and meetings-ensuring they run effortlessly, within budget and memorably.
• Identify and implement ways to improve the office experience, from small touches to big ideas.

Who You Are

• A Culture Enthusiast: You believe in the power of people and creating spaces where they feel inspired and connected.
• A Self-Starter: You're proactive, resourceful, and love turning ideas into action.
• A Natural Organiser: You can juggle priorities and always stay one step ahead.
• A Relationship Builder: You thrive on connecting with people building connections.
• Detail-Oriented: You're meticulous, but you never lose sight of the bigger picture
• Passionate About Growth: You're curious about HR and excited to contribute to initiatives that support employee journeys.

What You'll Gain

• The opportunity to be at the centre of a vibrant, people-first workplace.
• A chance to shape and influence the culture of a growing company.
• Hands-on experience in areas like HR, event planning, and leadership support.
• A role that truly values your voice and contributions.

Join Us

If you're ready to bring energy, creativity, and care to a role where you'll make a tangible difference every day, we'd love to hear from you. This is your chance to be more than a PA or Office Manager-to be a cultural gatekeeper, a connector, and the heartbeat of our team.

• Benefits include life assurance, health insurance, performance bonus, Plumm wellbeing and career development platform, learning and development and share options in Pollinate through our CSOP scheme.

This Job Description covers the main areas of your responsibilities - it is not an exhaustive list.

We can only accept candidates who have the right to work in the UK.