Optimisation Manager

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Company Description

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com

Job Description

Experian Consumer Services (ECS) is the division within Experian that is responsible for our Direct-to-Consumer products and propositions; includihng Credit Monitoring, Credit Comparison (credit cards, loans, mortgages) and ID Fraud Protection. The Optimisation Manager position will be part of the eCommerce team who improve the commercial performance of our products through running optimisation and personalisation tests across all pages on the Experian consumer site.

An experienced Optimisation Manager is required to deliver the optimisation strategy and testing roadmap for our Free product. This is an individual contributor role in which you will be focused on improving the current commercial performance of the product (through cross-sell and upsell), and experimenting with new product ideas and testing the impact of new feature releases. You will make sure that we promote the customer, keep a data-driven approach to all types of optimisation testing and identify opportunities to improve the customer journey and our commercial KPIs.

Responsibilities include:

• Optimisation strategy
• Targeting and personalisation
• Feature testing and experimentation
• Test Analysis
• Project Management
• Customer journey mapping

This is a hybrid role and you will be required to come into the office twice a week.

Qualifications

• Experience in an Optimisation/Personalisation/E-commerce role
• Numerate and data-driven.
• Experience running targeted and personalised testing.
• Experience improving conversion rates and testing feature releases.
• Understanding of CRO tools and platforms.

Additional Information

Benefits package includes:

• Hybrid working
• Great compensation package and discretionary bonus plan
• Core benefits include pension, bupa healthcare, sharesave scheme and more
• 25 days annual leave with 8 bank holidays and 3 volunteering days. You can purchase additional annual leave.

Our uniqueness is that we celebrate yours. Experian's culture and people are important differentiators. We take our people agenda very seriously and focus on what matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. Experian's people first approach is award-winning; Great Place To Work™ in 24 countries, FORTUNE Best Companies to work and Glassdoor Best Places to Work (globally 4.4 Stars) to name a few. Check out Experian Life on social or our Careers Site to understand why.

Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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Experian Careers - Creating a better tomorrow together

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