Ops Manager II, , ST, OP-ND , Line Haul ROC

DESCRIPTION

At Amazon we believe that every day is still day one. A day to take the first step and a day to look forward to new challenges. And today is that day for you. It's your day to be part of something great. A day to make your ideas come to life and your day to join a company that redefines itself every day. That's the energy and passion behind Amazon.

As a part of Network Defense team you will work on improving the process and solutions we use to create truck schedules delivering for our customers every day. The team operates to ensure correct configurations and post schedule changes until the truck is secured in specific place and time. In this framework you will identify opportunities to improve the way we schedule as well as work on initiatives to improve our planning accuracy, automation in execution and simplification of the overall process in Europe and the UK geographies.
You will work with a variety of internal stakeholders, including Program Teams, Operations, Scheduling, Supply Chain and Forecasting, Tech and Science partnering to improve our planning solutions.

Successful candidate will have analytical skills, work extensively with data and KIPs, do analytical researches, be clear in communication partnering with a wide range of stakeholders, be able to depart from ambiguous and complex problems to arrive to cost-efficient and simplified solutions and influence their Stakeholders. This role will provide you an opportunity to demonstrate your creativity, rely on your expertise decisions that will have a big impact in Amazon Transportation Service shaping the future of Amazon.

Key job responsibilities
- Analyse complex data to explain KPIs performance and identify opportunities to achieve higher targets. Build analytics needed using excel, Dashboards, SQL, etc.
- Create proccess to evaluate the cost of scheduling decisions based on scheduling strategy, working in partnership with Finance, Programs and Operations teams.
- Identify opportunities and challenge status-quo in how scheduling, planning, execution processes work end-to-end using data and research to address wider challenges in your organisation.
- Drive needed changes alongside with Stakeholders, influencing their roadmaps and making strategic decisions.
- Work closely with Tech teams, Scheduling and downstream teams to support them in development of tools & tech solutions required to drive a change, assure they meet business requirements and support their launch.
- Act as a Subject Matter Expert, supporting teams and contributing to reliable and trustful partnership with internal Stakeholders.
- Communicate findings and proposals in a clear and compelling way verbally and in written.

A day in the life
As a Operations Manager you will drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and initiatives. You'll use strategic thinking to define and implement an efficient project plan.

Senior Operations Managers have significant responsibilities, and you will deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.

BASIC QUALIFICATIONS

A Degree
Experience using data and metrics to determine and drive improvements
Experience communicating with and influencing a range of different stakeholders including senior management
Experience in complex problem solving, and working in a tight schedule environment
Experience in defining and implementing process improvement initiatives using data and metrics
Experience working cross functionally with tech and non-tech teams
Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level
Advanced proficiency in verbal and written English

PREFERRED QUALIFICATIONS

Master's degree
Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
Experience of Six Sigma/ Lean analytical techniques
Experience building processes, project management, and schedules

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.]]>