Operations Project Manager (12 Month FTC)

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Purpose

As the Projects Manager, your ability to deliver on multiple projects, build strong relationships with your stakeholders and manage the smooth and efficient running and development of our operational projects as well as the seamless transition of planned mergers and acquisitions into the firm will be critical to our success.

Aims

Your aims are to ensure that Monahans is delivering on its critical projects through:

• Leading managing and being accountable for the implementation of our operational projects including the integration of new teams.
• Coordinating, facilitating, and managing the operational integration of acquired businesses into the Monahans portfolio.
• Championing solutions to issues, obstacles and barriers and creating processes and systems that allow the organisation to become more disciplined, accountable, and efficient in executing every part of its vision.
  Role Dimensions

  Reports to: Operations Partner

  Location: Based at one of Monahans' offices (with flexibility to travel to other offices as required)

  Key responsibilities:

• Plan and deliver operations and integration projects that will grow our portfolio and develop the operational strength of Monahans
• Programme-manage the delivery of technical and central services projects that will underpin the smooth running of our client services.
• Measure and report on the progress of our projects across the organisation in line with our weekly, monthly, quarterly, and annual review of critical success factors.
• Build collaborative working relationships with a broad range of internal stakeholders, communicating effectively and articulating complexities easily across a broad range of operational topics.
• Conduct projects' post-implementation reviews, taking the key learnings and continuously improving our processes and practices.
• Proactively manage any operational risks by identifying, documenting, and mitigating risks before they become a problem.
• Develop project management capability in the team and establish reporting processes that will keep the firm informed of progress, challenges, and solutions.

• Communicate confidently and kindly with all members of the Monahans Team.

Success Criteria

You'll know you're succeeding if:

• We integrate new businesses seamlessly into Monahans and maintain high engagement within all teams.
• All operational projects are completed successfully - fit for purpose, on time and to budget.
• Each member of the operations team is engaged, committed, skilled, stable, and collaborating effectively to ensure the smooth operation of the organisation.

What you'll need to be successful:

• Ideally an accountancy background and good understanding of operational and technical accountancy processes.
• Experience in managing acquisitions and business transfers.
• Strong attention to detail with a proactive approach to problem-solving.
• Excellent team spirit and the skills and competence to lead in your area of expertise and be a valued part of a high-performing, dedicated team.
• Resilience, confidence, and kindness.
• Excellent communication and interpersonal skills and the ability to make the right things happen at pace.
• The ability to inspire others by being honest but never over-promising.
• A proven track record of success and the ability to implement operations planning and project management effectively.
• Understanding or a willingness to learn about and support all aspects of our work at EQ.
• Passionate about providing your colleagues with a great operational service experience at every stage of their engagement with you.
• Values led with care and support for others to achieve their goals.

This job description represents a guide to your responsibilities as Projects Manager; however, you may be asked to take on additional or alternative tasks within your capability from time to time.

It is the responsibility of all employees to actively support Monahans achieve our mission of using our business as a force for good by making a positive impact on our community and driving positive change in the world.

OUR VALUES

OUR BEHAVIOURS

What do they mean to us?

What we do J

What we don't do L

Integrity

We do what we say we're going to do

• Deliver to deadlines, managing expectations appropriately
• Communicate openly and honestly, even when conversations might be difficult
• Operate with trust and transparency, respecting confidentiality
• Take accountability for our actions

• Gossip
• Share confidences
• Avoid difficult conversations
• Blame

Client Focussed

We put our clients at the heart of everything we do

• Proactive in working with our clients
• Curious, asking questions to understand how best we can meet their needs
• We are easy to do business with!

• Just sit and wait for our clients to ask
• Miss deadlines
• Pass the buck or put obstacles in the way of getting a great job done

Respectful

We treat others as we would like to be treated

• Value our individual differences
• Listen to others, with patience and understanding
• We are sensitive to others' individual needs and opinions

• Talk over each other
• Dismiss others' opinions
• Aren't rude or indiscreet

Innovative

We focus on creating and delivering value

• We are forward thinking and proactive in looking for best practice
• Believe in continuous improvement
• Welcome new ideas, and actively empower others to contribute
• Have a longer term focus
• Understand when support is required and act upon it

• Dismiss or ignore ideas
• Aren't cynical or negative
• Impose our ideas
• We don't rely on what's worked in the past

Collaborative

Teamwork is the key to our success

• Supportive of each other and lend a hand when others are busy
• Inclusive, in our thinking and our actions - One Team!
• We work with our clients as real partners

• Work in our own areas, without thought for others
• Watch people struggling who need help
• Pursue our own agendas

Approachable

We build great relationships, based on support and understanding and a can-do attitude

• Are Friendly, warm and welcoming
• Are Proud of what we do
• Interact positively with everyone we meet
• We are inclusive in all we do

• Aren't hostile or grumpy
• Actively discourage exclusion on any basis