Operations Product Manager

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Operations Product Manager

Reporting To: UK Operations Director

About World of Books

At World of Books, we are pioneers of the circular economy, transforming the way goods are reused. With our three brands-World of Books, Sell Your Books, and Shopiago-we enable millions to protect the planet, support charities, and embrace sustainability. A certified B Corp, we balance profit with purpose, fostering a culture where we are one team, customer-obsessed, and committed to protecting the environment.

The Role

As Operations Product Manager, you will be a critical member of the Operations Leadership Team, driving innovation, efficiency, and automation across our end-to-end warehousing solutions. By delivering and evolving the OPT product roadmap, you will support our mission to simplify, move fast, and deliver results while enhancing customer experiences and operational excellence.

Key Responsibilities

Vision & Strategy: Develop and lead the OPT product vision, strategy, and roadmap, aligned with business goals.

Team Leadership: Manage the OPT cross-functional team, offshore development squads, and internal stakeholders to ensure timely delivery.

Innovation: Drive warehouse automation and AI adoption to improve cost efficiency and operational effectiveness.

Performance & Metrics: Monitor critical KPIs, optimise warehouse costs, and propose new metrics as needed.

Collaboration: Build strong relationships with 3rd party vendors, internal teams, and external stakeholders.

Continuous Improvement: Work with the Operational Excellence Manager to scope, analyse, and implement process and system improvements.

Project Oversight: Lead forums, workshops, and retrospectives to ensure projects are on track and aligned with goals.

People Management: Provide leadership to the OPT Analyst, overseeing workload and priorities.

The person:

You are values-led, passionate about collaboration, and thrive in a fast-paced environment.

Experience:

• Proven expertise in product management within warehouse automation, distribution, or fulfilment.
• Track record of leading cross-functional teams and managing 3rd party vendors.Strong analytical and decision-making skills, with experience in project management and process optimisation.

Skills & Attributes:

• High Energy: You work at pace and rise to challenges with resilience.
• Results-Driven: You exceed expectations, with a data-driven, commercial mindset.
• Collaborative Communicator: You work well with stakeholders and inspire teams to achieve shared goals.
• Curious & Tenacious: You embrace feedback, adapt to setbacks, and always strive for improvement.

Our Values in Action

• At World of Books, we are one team driving innovation and sustainability.
• We simplify, move fast, and deliver results while putting customers at the centre of what we do.
• Above all, we protect the environment, ensuring every decision contributes to our mission.
• Travel Requirements

This role involves travel to UK locations and occasional trips to Hungary and the US.

Other details

• Job Family Project & Product Development
• Pay Type Salary
• Travel Required Yes

Apply Now