Operations Manager, Relocation Accounting

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Job title - Operations Manager, Relocation Accounting

Job type - Full time, 40 hours per week

Contract type - Permanent

Hybrid working - After probation

Location - Guildford

About us

K2 Corporate Mobility is a leading B2B provider of comprehensive global mobility services to multi-national companies relocating their most valued employees. We manage and broker services through our global partner network and operate as a true business partner - an extension of our clients' HR functions. We uniquely provide genuine single point of contact accountability for HR teams and assignees throughout the international relocation process.

Headquartered in Guildford, UK, K2 serves every location worldwide via our regional hubs located in North America, Europe, Scandinavia, Middle East, Africa, Asia and Australia. Managing a global network of over 1,000 specialist approved partners worldwide, K2 specialises in delivering an extraordinarily high standard of service on every assignment. Our skilled teams deliver international mobility support to blue chip clients across all continents, supporting HR teams in over 15 industries- from financial services to global retailers.

We're independent, ambitious, entrepreneurial, diligent go-getters and we believe in delivering only the best for our customers. What sets us apart is our people. We employ the best and allow them to be the best they can be.

K2 has the unique family feel, and the successful candidate will not just be joining a company, but also the K2 Family.

More information can be found at: www.k2corporatemobility.com

If you want to know more about our people and culture visit our LinkedIn and Twitter pages #K2corporatemobility

The Role

K2 Corporate Mobility offers its clients a cutting-edge cloud platform that delivers proven solutions focused on the optimisation of recurring relocation related expenses.

The role of Operations Manager, Relocation Accounting, plays a key role in the Professional Services team by ensuring the highest quality of work is being delivered on time and to client expectations. The role is to offer support to the Director, Relocation Accounting by assisting with the execution and delivery of the global RA (Relocation Accounting) service. The successful candidate will be an integral part of the continued growth and development of our unique and innovative products and services within this exciting area of business and the industry as a whole.

Candidates are not expected immediately to be masters of the full spectrum of technologies used but are expected to have strong technical knowledge and financial experience required to launch solutions for our clients, building their knowledge of K2's technology platforms and the recurring expense domain over time.

Hours of work

8:30am - 5:30ppm

40 Hours per week.

Main Duties and Responsibilities

In a managerial capacity:

• Ensure compliance with financial policies, controls, and procedures across operational relocation accounting functions.
• Lead and mentor a team of relocation accounting professionals, fostering a culture of continuous improvement and operational excellence.
• Communicates deadlines to team members
• Conducts team meetings and one to ones to update on best practices and continuing expectations
• Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines to the team
• Conducts appraisals in-line with policy and deadlines
• Deputising for the Director, Relocation Accounting in their absence.
• Perform other duties as assigned.

Financial and Transactional:

• Oversee day-to-day operational activities, ensuring that financial transactions are processed accurately and efficiently.
• Support the Operations Leads in generating and presenting comprehensive management reports on key performance indicators, project statuses, and operational metrics to senior leadership.
• Ensure adherence to internal financial controls, external audits, and regulatory requirements.
• Monitor key performance indicators (KPIs) and financial metrics, ensuring timely and accurate reporting to senior management and stakeholders.
• Drive continuous improvement in financial operations through technology and best
  practices.
• Perform other duties as assigned.

Business Partnering:

• Develop monthly management reports for use by various stakeholders in the business.
• Collaborate with other departments to streamline operations and reporting.
• Assisting with client onboarding and implementation of new processes and policies
• Collaborating with Change Management Lead for successful delivery of new processes and procedures within the department
• Group projects such as alignment of financial practices and policies, development and implementation of various technologies, global operations processes, software integration, etc.
• Perform other duties as assigned.

Risk Management:

• Identify financial risks and ensure appropriate mitigation strategies are in place.
• Implement and maintain robust processes to ensure systems are
  consistently reconciled and up-to-date.
• Ensure processes, systems, and controls are fit for purpose.
• Work with internal and external auditors to ensure financial risks are managed effectively and in compliance with relevant regulations.
• Perform other duties as assigned.

Experience: Skills /Abilities & Knowledge

• Proven ability to manage and complete complex tasks to a high level of accuracy and under pressure.
• Experience of Relocation Accounting/Expense Management service delivery is preferable
• Excellent analytical, problem-solving, and troubleshooting skills.
• Accurate administration skills.
• Strong attention to detail.
• Self-motivated and a self-starter who possesses an inquisitive mindset, is solution orientated and has the ability to think outside the box.
• Revenue and bottom line focused.
• Possess strong and proven leadership and management skills.
• Ability to manage and prioritise yours and the teams' workloads efficiently, reprioritising when necessary.
• Organising and prioritising daily/weekly/ monthly tasks for the team, as required.
• Ability to meet deadlines.
• Adaptable to change and works well under pressure.
• Exceptional written and verbal communication skills.
• Excellent customer service skills.
• Confident interpersonal skills.
• Ability to build and maintain relationships with team members, the wider team, and key stakeholders.
• Advanced financial accounting knowledge.
• Experience of multi-currency and cross border payments.
• Excellent presentation skills, and the ability to present internally and externally to key stakeholders (Executive Team & Clients).
• Team player.
• Ability to work outside of normal working hours as and when required.
• Advanced skills in Microsoft Office Excel.
• Microsoft Office Suite proficient.
• Commercial acumen and desire to support business growth and change management
• Ability to interpret various types of data and present in formats relevant to the audience(s)
• Building and developing robust working relations with all K2 colleagues

Accountability: for GDPR & ISO

As part of the role, the job holder will be responsible for the processing of information, which may be special category data by nature. The job holder is obliged to follow the company Data Protection, Information Security Polices.

Full compliance and understanding whilst demonstrating full principles of all accredited ISO regulations.

Training and Education

Finance/Accounting qualified/part qualified/Team Management experience.

You're a proven leader with experience developing a team. To be successful in this role, you'll need:

• Excellent supplier and stakeholder relationship management skills
• Advanced financial reconciliation and problem-solving capabilities
• Proficiency in business unit reporting and KPI analysis
• Strong project management skills for effective onboarding processes
• Exceptional attention to detail and accuracy in financial operations
• Advanced proficiency in Excel and financial software systems
• Effective cash flow management abilities
• Strong communication skills for cross-functional collaboration

Benefits

• 28 Days annual leave increasing with long service
• Birthday leave
• Enhanced Maternity & Paternity pay
• Remote working policy
• Private Medical Insurance after 1 years' service
• Death Inservice (x4 times salary)
• Electric Car scheme
• Role related Bonus
• Company Cash Plan

K2 are a Disability Confident Committed Employer.

Equal Opportunities: K2 has a strong commitment to achieving equality of opportunity and expects all employees to implement and promote this in their own work.

Health and Safety: K2 is committed to a healthy and safe working environment and expects all its employees to implement and promote its policy in all aspects of their work.

All candidates require proof that they have the right to work. Satisfactory references will be required and undertake a pre-employment health check.

Please contact the HR team at hr@k2corporatemobility.com if you need reasonable adjustments to participate in the recruitment process.

We look forward to hearing from you.