Operations Manager (Projects)

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Wakefield with National Travel

To lead the Projects Operational team within the Private Networks business. Fully accountable for H&S, Project Delivery, Customer Satisfaction and the Project Business P&L. To operate as a member of the Private Networks senior leadership team, building strong working relationships with your peers and driving positive change across the business. To work closely with the Engineering Manager (Projects) to ensure sufficient available and suitably skilled resource whilst maximising utilisation and work closely with the Sales Leaders to support key account planning, broadening and deepening customer relationships and ensuring high quality delivery.

Your New Role

Principal Accountabilities:

• Ensure the Project Team operates at the highest standards of Health & Safety.
• Drive Project Business growth and profitability - convert orders into revenue to meet financial targets maximising variations and profitability.
• Ensure customer satisfaction through excellent project delivery throughout the contractual chain.
• Ensure compliance with Ipsum processes and driving of continuous improvement.
• Manage resources effectively to maximise utilisation.
• Ensure lessons learnt & best practices are embedded in project delivery process and culture. This is key to raise competitiveness and profitability.
• Take ownership of working capital management and cash collection to ensure strong cashflow.
• Lead, Develop and Motivate the Projects Team to ensure talent retention, personal development and high level of engagement.
• Be recognised as an active ambassador of Ipsum.

About You

Required Qualifications & Professional Membership(s):

• Relevant Engineering Qualification (ONC/HNC or equivalent)
• Recognised Safety qualification (IOSH/NEBOSH or equivalent)

Knowledge & Experience:

• Direct leadership experience in an project management/operational environment
• Knowledge and experience of driving H&S culture, compliance and safe systems of work.
• Knowledge and experience of financial forecasting and reporting.
• Knowledge and experience of running a P&L
• Experience of leading, managing and developing a team of people.
• Experience working in a fast paced customer facing environment

Skills & Personal Qualities:

• The ability to motivate and engage a team
• Strong decision making capability and strong implementation skills
• High level of resilience
• Good communication skills
• Integrity
• Critical thinking and problem solving
• Adaptability
• Flexibility
• Team Player

What We Offer

We are committed to supporting and developing our people to achieve their full potential. As a fast-growing ambitious business, we can offer our people opportunities to acquire a wide range of skills and gain broad and varied experience to enable them to progress in their career. Investing in our people and enhancing our expertise and flexibility enables us to deliver the highest standard of service to our customers.

Our Benefits

We really value our people and so we like to look after them. If you work for us, you'll enjoy a great range of employee benefits:

• Career development including professional qualifications and accreditation
• Health & Wellbeing Benefits:
• Employee Assistance Programme including mental health support and access to counselling
• Access to 24/7 virtual GP
• Occupational Health support
• Tax efficient benefits via salary exchange (salary sacrifice):
• Cycle to Work
• Group Personal Pension Scheme
• Flexible working
• Life assurance cover
• Established local social committees with calendar of regular social events
• Employee Discount Scheme - discounts on hundreds of retailers including supermarkets, mobile phone/broadband providers, gym memberships and more!
• Long service awards
• Opportunities to volunteer and make a difference via local community projects and initiatives

Your New Company

The UK's Water / Infrastructure and Power sector is evolving and expanding rapidly to meet increasing customer demand. At Ipsum we offer tailored power and electrical solutions, from maintenance to major installation projects, all of which are underpinned by our smart technologies. At Ipsum it's our vision to be the leading customer service focused provider of specialist utility and infrastructure solutions, operating on both public and private networks.

We are looking for someone who is passionate, not just about the industry, but also about supporting our teams delivering essential services 24/7/365 that really make a difference to local people and communities.

Ipsum is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Please review our Privacy Policy Privacy Policy - Ipsum before applying to this advert to know more about how we store and manage your personal data under GDPR regulations

Recruitment Agencies - Ipsum does not accept 3rd party candidate applications from Recruitment Agencies and as such does not recognise any speculative CVs or T&Cs that are sent to any Ipsum employee.