Operations Manager - Mental Health - North

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Operations Manager- North

The Operations Manager will lead a diverse team that covers children and adult services within the private and public sector, Mental Health and Adult LD clients in a 24/7, 7 day a week service.

The post-holder will have extensive experience of leading clinical and operational teams. As the Operations Manager, you will ensure delivery of high quality, safe and effective care to clients in line with the Quality Commission (CQC) regulations and guidelines across the organisation.

This role will be remote, with the expectation travel nationally, particularly across the North of England.

The post-holder will need to have a UK Driving licence and access to a car.

Your role will focus on:

Client Delivery and Partnerships

• Responsibility for the mental health nursing and mental health support worker teams and applying the highest standards of modern and professional practice.
• Ability to undertake client assessments
• To ensure that staff deliver high quality and personalised care to our clients within the public sector in their own homes.
• Develop strong working relationships with key stakeholders by understanding their point of view, culture, and purpose and what the business is trying to achieve.
• Develop policies, procedures, and protocols to ensure the service is running at the highest quality and build in check points with customers to ensure quality of delivery is excellent.
  Leadership
• Ensure the service delivers the clinical and operational strategy providing clear vision and leadership.
• Be an ambassador for the Claimont Heath group services working to improve the brand at every opportunity. Be an experienced leader in remote and distance management with models to engage and develop a remote workforce.
• Ability to line manage teams to ensure high level cover is always in place to meet the demand of the service.

Expertise and Essential skills

• Experience of working with adults and children
• Be an experienced leader in remote and distance management with models to engage and develop a remote workforce
• Ability to problem solve and be solution-based person.
• Have excellent verbal and written communication, presentation, and reasoning skills.
• Ability to produce and analyse business management information.
• Experience of relationship and contract management within the Mental Health sector

Our Mission and Values

Claimont Health's mission is to be the leading independent sector provider of flexible, responsive, and dynamic mental health and complex care services in the UK. The values we live by are:

• Commitment
• Care
• Compassion
• Leadership
• Innovation

Please click on the 'Apply' button to apply for the position.

Claimont Health is specifically recruiting female applicants only in keeping with the positive action provision within the Equality Act 2010 order to meet patient needs and employee safety. This post is exempt under the Employment (Sex Discrimination) Act 2000, Section the (s9(2)(f)) Personal welfare and counselling which constitutes a Genuine Occupational Qualification. The role involves working with service users where there is a risk assessment identifying the need for a female candidate.

Claimont Health follows safer recruitment of staff for all appointments. It is a requirement that all staff understand it is each person's individual responsibility and are committed to promoting and safeguarding the welfare of service users. Candidates will be subject to an Enhanced DBS disclosure.

Claimont Health is committed to being an equal opportunities employer and in order to reflect the diversity of its population, positively encourages applications from all areas of the community. We aim to be a representative organisation with regards to age, disability, ethnicity, gender, beliefs and sexual orientation and are fully committed to equality, diversity and human rights.