Operations Manager - Key Pharmaceuticals

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Overview of the role

Responsible for operations at Key Pharmaceuticals Limited - overseeing day-to-day operations whilst assessing the companies position in the generics market and influencing commercial strategies for supply chain and sales practices. Identifying and pursuing new business opportunities with an oversight of purchasing, forecasting, supply chain, planning, logistics and warehouse operations.

Main Responsibility

• Inventory management including regular monitoring of stock levels, analysing sales data, forecasting, and placing orders with suppliers to replenish inventory.
• Managing warehouse capacity - monitoring inbound / outbound pallet counts, pallet holding and ensuring warehouse space within the business is optimised, escalation of any warehouse requirements.
• End-to-end supply chain management including supply and demand planning, logistics and oversight of manufacturing and supply dates, escalation of any supply chain requirements.
• Working closely commercial sales - highlighting stock issues and working alongside colleagues to resolve them.
• Product management through analysing and reacting to market trends and developments to manage portfolio of products.
• Key growth projects including launch product management - chair regular calls with CMO's / customers alongside regulatory team to discuss new product launches to avoid delays.
• Working with supply chain, business development and technical departments to support the registration and commercialisation of new product and territory launches.
• Development and monitoring detailed project plans, highlighting critical paths, key milestones, and external dependencies.
• Responsible for monitoring of KPI's in coordination with Supply Chain.
• Working closely with regulatory affairs and quality assurance teams to align regulatory responsibilities with commercial operations.
• Liaising with DHSC, NHSBC, DM+D and C&D ensure all product information regarding stock holding, supply chain, future supply and pricing is correct. Alert DHSC and DM+D when out of stocks will occur.
• Managing internal relationships with regulatory, finance, QA, warehouse, logistics, sales and purchasing teams.
• Managing external relationships with contract manufacturers, customers, UK and International partners, logistics providers.
• Delivery of timely and insightful market feedback.

Problem Solving & Change:

• Ability to make decisions based on ambiguous situations - process driven 25% of time.
• Ability to forecast stock holding / sales targets for minimum 5 months in advance - working on forecasts 18 months in advance.
• Be able to exert strong influence on long term growth of the business.
• Projects / long term complex tasks 30% & defined short term tasks 70%.

Key knowledge and skills required:

• Chartered institute of Purchasing and Supply ideal.
• Degree in Purchasing/ Business ideal.
• Understanding of manufacturing process.
• Good understanding of regulatory affairs.
• Understanding of forecasting and project management.
• Excellent communication, organisation and attention to detail required.
• Strong ability to negotiate.

The Ideal Candidate

Well are proud to be a diverse and inclusive employer. If you have any specific requirements, we'll do everything we can to support you. Whether it is to find a pharmacy that is accessible, or if it is a part time position you are looking for, we can help find the role that is right for you. If you need us to make any reasonable adjustments to our recruitment process, we will be happy to accommodate you.

Please be aware that due to the high number of applications we receive it may not be possible for us to provide an outcome to all applicants. If you are not contacted within 28 days of your submission unfortunately you will have been unsuccessful.

Package Description

• Competitive salaries
• Excellent training & development opportunities
• Paid Holidays
• Workplace pension scheme
• Staff Discount
• Travel Loans and more.....

About the Company

For over 70 years, we've been looking after the health and wellbeing of communities across the UK. Well Pharmacy (part of Bestway Healthcare) is the second largest pharmacy chain in the UK with c.760 pharmacies and a team of around 7,000 colleagues based across our Community Pharmacies, Online Pharmacy, Healthcare Services Centre, Community Drivers, Bestway Medhub & Wardles team and our Support Centre team.

Our mission is to be here for the wellbeing of our patients and customers, to provide the best community pharmacy experience in the UK for everyone, for our patients, our customers, our people, and our NHS.

The pharmacy of the future will look very different from the one we know today. It will play a huge role in transforming primary healthcare and we will play a central role in bringing it to life.

We will use our clinical expertise and technological ambition to take advantage of the potential this future has to offer us. Making medicines, advice, services and care available in the places and spaces that people need and want it most.

We want to be a great business. To be recognised as delivering a community pharmacy experience that is the best there is. To do this we want our teams to feel proud about the positive impact they make, feel valued as part of a close-knit and expert community, and feel confident in their role in a business that is stable, innovative, and caring.

'Together we make a difference'