Operations Manager, Compliance

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Lime is the largest global shared micromobility business, operating in close to 30 countries across five continents. We're on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered more than one billion rides in cities around the world. Named a 2025 Time 100 Most Influential Company, Lime continues to set the pace for shared micromobility globally, spurring a new generation of clean alternatives to car ownership.

Lime is hiring an Operations Manager, Compliance to join our team and lead key initiatives that shape the future of shared mobility in London. In this role, you will own the strategy and execution of projects focused on parking compliance, street operations, and public space management, ensuring our service operates safely, efficiently, and in full alignment with city expectations. You'll develop and implement strategic, data-driven operational plans that improve parking performance, fleet placement, reduce clutter, and enhance both rider and community experience, while partnering closely with Government Relations, Product, and broader Operations teams to deliver solutions that scale.

We're looking for a strategic, data-driven, and hands-on operator who thrives at the intersection of policy, operations, and execution. The ideal candidate combines strong analytical and problem-solving skills with the ability to influence outcomes and drive cross-functional collaboration. You'll proactively identify risks and opportunities, lead high-impact projects, and design processes that balance regulatory requirements with business objectives, all while championing a clean, compliant, and best-in-class service on city streets.

This is a warehouse-based position that requires an onsite presence Monday through Friday.

What You'll Do:

• Lead the design and execution of strategic, data-driven initiatives to improve parking compliance, fleet placement, and street operations, ensuring Lime delivers a safe, efficient, and city-aligned service.
• Build and maintain dashboards and reporting tools that give leadership real-time visibility into compliance performance, operational efficiency, and key city metrics.
• Analyse large and complex datasets to identify inefficiencies, uncover missed opportunities, and develop actionable strategies that enhance utilisation, reduce clutter, and improve rider and community experience.
• Drive operational optimisation by translating data insights into process improvements and best practices that raise performance standards, reduce costs, and improve compliance outcomes.
• Maintain a deep understanding of regulatory requirements and operational standards, ensuring all field and parking activities meet or exceed city expectations and legal obligations.
• Identify and mitigate key business risks by developing proactive controls, improving processes, and embedding compliance into daily operations and long-term strategies.
• Collaborate cross-functionally with Government Relations, Product, Legal, and Operations teams to align on priorities, influence city policy, and deliver scalable, compliant solutions.
• Act as a strategic advisor to leadership, presenting clear, data-backed recommendations that inform investment decisions, guide operational planning, and support future growth.

About You:

• 4+ years of experience in operations management, industrial & systems engineering, logistics, transportation, supply chain, data analytics or a related field.
• Experience managing teams in a fast-paced, dynamic environment.
• 1 year of experience guiding a team including providing coaching and performance management.
• Strong data analysis skills: intermediate to advanced Excel/Google Sheets skills.
• Demonstrated ability to manage projects from inception to execution.
• Knowledge of how a P&L functions.
• Ability to understand metrics and KPIs and the levers to pull to drive results.
• Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports.
• Ability to thrive in a hands-on, problem-solving environment with a high degree of self-direction.
• Excellent communication and stakeholder management skills.

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If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is proud to be an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. That's why we're dedicated to building and developing a team that reflects a wider range of backgrounds, abilities, identities, and experiences. If you require a reasonable accommodation during the application or hiring process, please email recruiting-operations@li.me for assistance.