Operations Manager

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Pay Rate: £45,000pa
Grade: N
Contract Type: Permanent (Full-Time)
Shift patterns: Mon - Fri. Rotational start times. 06:00AM - 14:00PM / 10:00AM - 18:00PM.
Location: Swindon, M&S

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company and our people are the unsung heroes who keep the cogs turning and the country running smoothly.

We're now looking for a Ops Manager to lead our operations and drive success.

If you're a proactive leader with a passion for logistics, we want you on our team!

WHAT YOU'LL DO

• Deliver daily morning reports and operational updates to the customer, ensuring clarity, accuracy, and a results-driven approach.
• Manage operational incidents including accidents and late deliveries, maintaining safety, transparency, and continuous improvement.
• Lead, support, and develop a team of First Line Managers (FLMs), fostering a respectful, inclusive, and performance-focused culture.

THIS ROLE WOULD SUIT PEOPLE WHO

• A people-centric leader who champions respect, builds strong relationships, and creates a positive, collaborative environment.
• A resilient, solutions-focused operator who thrives on delivering high-quality results in a fast-paced logistics setting.
• Someone driven by purpose, accountability, and a passion for moving teams forward while living the DHL values every day.

WHY JOIN US?

• Free parking and on-site canteen
• 25 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

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