Operations Manager

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Job Description

Are you ready to make a real positive impact on another person's life? If you are energetic, self-motivated and committed to working across agencies, as well as strengthening partnerships, particularly with health, then we would like to hear from you.

East Sussex is a fantastic place to live and work, with it's rolling hills and countryside green walks to small coastal towns which have had a recent revival.

An exciting opportunity has arisen to join the ASC Hospital Service as an Operations Manager, overseeing the Hospital Community Discharge Teams and the Continuing Health Care Team. You will play a pivotal role in managing community hospital inpatient assessments and discharges, as well as facilitating smooth transitions through community health pathways.

You will manage a team of Practice Managers and receive regular individualised support and supervision to carry out this role.

Alongside Head of Service, you will help to continue new developments and changes to support the everyday processes within this service.

You will need to be able to demonstrate to have the knowledge and experience to support the following key responsibilities required of this role.

Key responsibilities:

• Lead and manage the ASC Continuing Health Care Team and two Community Hospital Discharge Teams
• Oversee community hospital inpatient assessments and discharge processes
• Manage assessment and discharge through community health pathways
• Ensure compliance with statutory duties under the Care Act, including Adult and Carer Assessments, Reviews of Care and Support Plans, and safeguarding adults at risk of abuse or neglect
• Supervise and support frontline Practice Managers responsible for adult social care referrals
• Chair complex multi-agency meetings, including Adult Safeguarding Enquiries and Best Interest Meetings under the Mental Capacity Act
• Authorise complaint and enquiry responses, ensuring investigations meet professional standards and reflect the local authority's position
• Lead investigations related to Local Government Social Care Ombudsman enquiries
• Collaborate with the Service Management Team to oversee proceedings for Adults subject to Court of Protection applications or Coroners Inquest

We are looking for candidates who:

• Can bring significant management and leadership experience
• Has relevant Social Work /Professional qualifications
• Has the ability to work collaboratively with service management team
• Will bring experience of Court of Protection /Coroner's inquest work
• Has experience of Hospital /Partnership working

To apply for this role, please follow the 'Apply Now' button above and upload your CV and a Supporting Statement. We will be using your Supporting Statement to shortlist so please be sure to address how you meet all the criteria in the person specification, drawing on any relevant work/life experience, education, or personal interests.

Please download the Job Description & Person Specification for more information.

Interviews will be in person and take place at County Hall, Lewes. Date to be confirmed in early September 2025.

There are many rewards to working for East Sussex and being part of our service, including:

• A generous pension scheme
• Hybrid working - working in office and remotely
• You will have the opportunity to apply for our lease car scheme subject to qualifying criteria
• Your annual registration fee with Social Worker England will be reimbursed.
• Access to our extensive training offer that has a real focus on wellbeing and wellness

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

For an informal discussion about this opportunity, you can contact Sonny Butler - Head of Service for Hospital Teams via email - sonny.butler@eastsussex.gov.uk.

If you are interested in this position, then please email Hospital.ManagementSupport@eastsussex.gov.uk and a meeting will be arranged for you and the Head of Service to have a discussion.

For work that makes a difference.

About Us

Additional Information

This post is subject to an Enhanced DBS check or Enhanced check for Regulated Activity with the Disclosure & Barring Services (previously the Criminal Records Bureau). For further information about what is required in this process please go to https://www.gov.uk/dbs-check-applicant-criminal-record. Please note that we require evidence of an overseas police check if you have lived or worked abroad.

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to https://www.gov.uk/browse/visas-immigration/work-visas

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.