Operations manager

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DHL, an award-winning leading supply chain business is seeking a Warehouse Operations Manager to play a vital role in coordinating our daily logistics requirements.

Are you ready to take on the challenge of coordinating and optimizing logistics in a dynamic environment?

To succeed in this role, you should have a comprehensive knowledge of supply chain management practices and a demonstrative understanding of storage and distribution procedures. In this role, you will be responsible for inbound, pick and outbound operations, and will have full control of the operating budget for headcount. You'll take full ownership of site Health & Safety, Quality, and Environmental control, ensuring all standards are met. Additionally, you'll be actively managing team performance and fostering a culture of continuous improvement. Are you passionate about leading and empowering a high-performing team to exceed expectations?

Are you data-driven ? Do you have experience in a customer-facing role, where you interacted with clients regularly to understand their needs and deliver operational solutions? If so, this job might be the perfect fit for you!

WHAT DOES THE ROLE ENTAIL?

• Lead, motivate, and support a large team within a time-sensitive and demanding environment, including career development plans for direct reports and problem-resolution
• Manage data collection for the updating of metrics to achieve productivity targets, reduce cost per unit, eliminate errors, and deliver excellent customer service
• Lead weekly and monthly customer review meetings
• Maintain constant communication with customers, managers, staff, and vendors to ensure proper operations of the company
• Ensure that operational activities remain on time and within budget

WHAT DO WE NEED FROM YOU?

• At least 5 years of experience in operational and functional logistics management
• Strong verbal and written communication skills
• Degree-level education or BTEC Higher qualification preferred
• Proven experience managing complex warehouse contracts
• Strong knowledge of Quality and Environmental management systems

Make sure to apply with your UP-TO-DATE CV - we're not saying it's the secret sauce, but it definitely helps!

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.