Operations Manager
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Operations Manager
Location: Midlands field based across site and home
Salary: Competitive
Contract Type: Permanent
Working Hours: 40 hours per week, Monday-Friday
We`re seeking an experienced Operations Manager to lead and oversee part of our Utility Arb operations across the Midlands. This pivotal role involves managing and inspiring teams to deliver exceptional services to our clients.
What you`ll do:
You`ll have the autonomy to drive efficiencies, ensure service excellence, and contribute to our mission of sustainable operations. This role requires an experienced professional who thrives in a dynamic environment, has strong leadership skills, and extensive operations management experience.
Key Responsibilities;
- Oversee and manage the delivery of Utility Arb services across the region.
- Assisting SOM on programme delivery and planning of the East Midlands Maintenance programmes.
- Lead, motivate, and develop field-based teams to achieve high standards of performance.
- Build and maintain strong relationships with clients, ensuring satisfaction and retention, particularly with commercial clients in a fast-paced, challenging environment.
- Collaborate with operational and support teams to optimize service delivery and drive continuous improvement
- Create business development opportunities through existing and new clients.
- Monitor and manage financial performance, including full P&L responsibility.
- Ensure compliance with health and safety regulations and company policies.
This role is field based with a mix of being out on site in the field, working from home and attending client meetings.
What we`re looking for:
This role is perfect for a passionate and experienced Senior leader with a strong background in operations management within a service industry. Any experience in Arboriculture or Horticulture is great but definitely not an essential.
Whatever your current role you will need,
- Leadership Skills: Proven ability to manage and inspire teams in a field-based environment.
- Commercial Acumen: Strong business sense with the ability to manage budgets and drive financial performance.
- P&L Experience: Demonstrated success in managing profit and loss responsibilities.
- Client Management: Ability to build and maintain strong relationships with highly commercial clients, operating effectively in challenging environments.
- Organizational Skills: Excellent ability to manage competing priorities and deliver results.
- Driving License: A full, clean driving license is essential due to the field-based nature of the role.
Why join us:
Career Development Focus: We`re committed to supporting your professional growth with clear career paths, training, and tailored development programs, including our GC Leadership Academy, job specific accreditations and higher education opportunities.
Exciting Growth Opportunities: Be part of a rapidly growing company with a dynamic team and expanding client base.
Collaborative Environment: Work in a supportive, engaging, and innovative culture where your contributions are valued.
Competitive Package: Enjoy a competitive salary and benefits package, along with flexible working options, including:
- 23 days holiday, Increasing with length of service + bank holidays
- Yearly bonus scheme & Share options
- Robust pension scheme
- Medigold employee support, Free Flu Jabs, Online private GP Service
- Free or subsidised national gym memberships
- Employee Recognition Scheme
- 2 personal choice volunteering days
Ground Control
Ground Control is a UK-based grounds maintenance company powered by the latest technology. Since launching in 1973, Ground Control has grown rapidly and now provides full national coverage for our customers across the UK and Ireland.
We deliver a range of services, including grounds maintenance, winter gritting, landscape construction, design, arboriculture, electric vehicle charging point installation to more than 50,000 commercial properties across the UK.
If you are looking to invest in your future with a business that puts people at the centre of everything, click the apply now button below to speak to a member of our team.
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