Operations Manager

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Job Description

Note for Recruitment Agencies:
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.

We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner.

Operations Manager - ENVIRONMENT

Essex & Suffolk

An opportunity has arisen for an Operations Manager to work in and around the Essex & Suffolk area on infra / non infra water and wastewater projects.

As an Operations Manager you will report to the Head of Delivery and be responsible for the management and control of the construction operations of the Business, ensuring the safe and efficient running of nominated projects.

What you will be doing:

• Be responsible for the leadership and management of the nominated sector Operations Department Team and its function.
• Participate in the development of the business unit and Operational strategies and advise on the impact of Business Unit Initiatives.
• Ensure that all operations are carried out in an efficient, safe and economic manner, with a view to the protection of the company's interests, client satisfaction and repeat business.
• Ensure projects are accurately and correctly reported, both in terms of progress and cost. Chair monthly cost review meetings with Project Managers & Commercial Managers to verify project reports. Present results to the Board, with all information relevant to current position and expected outcome.
• Review the resource levels for proposed and current live projects, ensuring it is sufficient to carry out operations. Identify recruitment requirements and obtain necessary resources as appropriate.
• Directly manage selected projects to ensure successful safe delivery within business unit targets
• Review the performance of subordinates. Act on review information as laid down in the company policies and procedures.
• Hold personal development reviews as HR policies, recognise any training requirements and manage staff development.
• Ensure compliance with the Galliford Try Health, Safety & Sustainability Standards always.
• Take ownership of the development of Challenging Beliefs, Affecting Behaviour within the sector as designated Champion.
• Drive improvements with project associated targets as necessary i.e. Considerate Constructor Scheme, Corporate Responsibility and Environmental performance etc.
• Provide HS&S reports for all nominated sites as deemed necessary by the Operations Director to allow accurate and timely reporting to align with Division & Group requirements.
• Ensure new starters are inducted into the Health, Safety & Sustainability, Quality Assurance, BMS and Management procedures by the appropriate person. Ensure the teams implement the systems, accordingly, attend audits and close out any identified non-conformances.
• Provide assistance & any necessary support to pre-commencement departments as appropriate to secure new work in line with the Partnerships North Business Plan. Take full ownership of schemes from planning application stage through to completion and defects liability periods.
• Liaise with the Planners for the production of tender, contract, target and short-term programmes.
• Manage as appropriate the resolution of Client and Supply chain contractual matters, including liaison with external consultants. Deal with any litigation matters.
• Be aware of any changes to legislation relevant to operational elements of the business and disseminate this to subordinates.
• Be innovative by challenging and re-thinking processes and systems to improve efficiency and to make recommendations to the Board for consideration.
• Be pro-active in problem solving, finding solutions to obstacles for the benefit of the business. Share lessons learnt and feedback to relevant members of staff and Directors.
• Drive and monitor production on all sector projects, identifying improvements and mitigation measures to ensure completion of projects on or before contract completion dates.
• Liaise with the Sales Managers and Staff to agree matters which effect each department i.e. production on site to achieve sales targets, specification, Customer requirements etc.

About You:

• Recent proven track record of delivering construction projects on time, to budget and quality standards with high customer satisfaction results.
• Experience in infra / non infra water and wastewater projects.
• Extensive construction HS&S knowledge and a proven track record of delivering sites safely.
• Experience of leading multiple teams to achieve delivery objectives.
• Significant management ability to successfully engage with subordinates and other staff to positively form pro-active teams.
• Ability to delegate effectively & fairly to avoid conflict.
• Ability to manage conflict situations should the need arise.
• Ability to manage external contacts to benefit the business at every opportunity.
• Ability to recognise potential problems, identify solutions and successfully deliver mitigation plans.
• Ability to gather project related information and produce accurate detailed progress reports.
• Ability to manage the detail of projects but also recognise the bigger picture for the benefit of the business.
• Proven track record of achieving & sustaining high customer satisfaction results.
• Able to work within a pressurised environment.
• Forward thinking individual.
• Aware of individual Health and Safety responsibilities and adheres to company health and safety policy and procedures.

What We Can Offer in Return:

With an impressive order book of over £3.2 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you.

We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged.

Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

Our benefits:

We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.

• Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays
• A wide range of corporate discounts
• Cycle to Work schemes
• Comprehensive pension plan
• Regular Save as You Earn share purchase scheme
• Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it
• Paid for yearly membership to one recognised professional association relevant to your role

About us:

Galliford Try is one of the UK's leading construction groups with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in.

Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.

We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value.

For more information on this role or to enquire about other positions available within our Environment business please contact Emily Bunniss on Emily.Bunniss@gallifordtry.co.uk.

Additional Information:

Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process.

We encourage, and would be grateful if, you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you.

Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview.

A full job description for this role is available upon request.

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