Operations Manager

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About the position

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications.

Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable.

We are a journey of continuous growth - now looking for our next star - a passionate Operations Manager. This position reports to a General Manager and will work in Selsey, West Sussex, UK.

Selsey:

Dometic Marine's facility in Selsey, UK manufactures bespoke blinds, shades and soft furnishings for the world's leading motorboat and yacht builders.

As an Operations Manager of the Selsey team, you will be responsible for on-time delivery, quality and continuous improvement for the manufacturing of products, whilst maintaining and improving methods for maximising efficiency and output. As a member of the Senior Leadership Team, you will contribute to the future direction of the Company and work to the goals of Dometic Group. Adhere at all times to the company values and Dometic way.

General Responsibilities

• Day to day management of the operations team.
• Manufacturing to order to order within agreed lead times. Responsible for holding minimal finished goods inventory except for manufacturing smoothing and specific customer stocks. Structure labour available hours in line with sales demand and agreement with Production Manager and planning team.

• Quality - work with Quality Lead, Production and Technical Departments in the pursuit of zero-defect quality standards within ISO framework. Raise quality issues and direct corrective action plans.
• Driving a culture of continuous improvement using lean tools where necessary to deliver improvements.
• Delivering goods on time and directing planners to meet customer requested ship dates. Optimising manufacturing efficiency within the schedule.
• Working closely with the Supply Chain team to meet the objectives of reducing cost and inventory levels and maintaining and improving supplier quality.
• Organising the efficient manning of the current seven production areas - Metal shop, Fabric Cutting, Logistics, Screens/Shades, Venetian Blinds, Skysol blinds and Soft Furnishings.
• Ensuring appropriate recruitment and training in line with budget and skills requirements, in particular for the senior production team members.
• Creating a multi-skilled, flexible workforce. Upskilling where appropriate.
• Authorising the recruitment of new staff, holidays and managing sickness absence. Maintaining discipline under Discipline & Grievance Procedures in liaison with Human Resources.
• Carrying out regular performance reviews with the management and supervisors to ensure the Company's objectives are met in performance, quality, health & safety, housekeeping and company rules.
• Ensuring production improvements are created, assessed and implemented by productions engineering and production personnel.
• Formulating and delivering approved budgets.
• Managing, populating and developing the ERM management systems. Contributing to the decision making of a replacement system if necessary.
• Recommending appropriate yearly capital expenditure program and implement following approval.
• Devise performance indicators by creating and maintaining KPI dashboard. Achieving targets set by the General Manager. Undertaking regular reviews to ascertain status of any late orders, material shortage.
• Health & Safety - ensure policies and procedures are adhered to and promote safe working practices at all times.
• Management Reporting - provide timely and accurate management reporting information as required. Maintaining and updating company KPI Dashboard.
• Ensuring company products are tested in the correct environment and usage. Establishing and maintaining test criteria.
• Other additional duties required by the role.

What do we offer?

You are offered an interesting role in a dynamic, fast paced and global environment with great opportunities to grow, evolve with the company and take on new challenges.

• Medical/Dental/Vision Insurance
• Employee Assistance Program
• Disability insurance
• Company pension
• Holiday (annual leave and bank holidays)
• Paid maternity/paternity leave
• Free on-site parking
• Opportunities to make an impact

SKILLS & REQUIREMENTS

The ideal candidate for this role will bring demonstrated success in (operational/engineering/manufacturing/etc.) environment. Additionally, they will have acquired the following qualifications and experiences:

• +5 years manufacturing management experience in complex, manufacturing environment
• Proven track record as experienced Operations Manager with excellent people management and communication skills
• practical knowledge and application of World Class Manufacturing principles
• Excellent written and verbal English

To be successful in this role, we believe that you possess the following skills, competencies & characteristics:

• Strong problem solving and decision-making skills
• Excellent written and verbal communications skills
• Excellent organisational and leadership skills
• Ability to work independently in an entrepreneurial environment
• Ability to manage a multiple and broad agenda
• Ability to develop all levels of business unit plans from short term through to strategic
• Effective in coaching & developing others

Dometic's Core Values

To thrive and succeed in this role, you understand the importance of our core values - Together We build our future, We play to win, We embrace change and We walk the talk; these values reflect the heart and soul of Dometic and they define what it takes to work here and how we do things.

Are you our next star? Then we would love to see your application.

Dometic is passionate about building together an inclusive and equitable working environment, that respects individual strengths, views, and experiences. We believe that diversity enables us to thrive across our differences. Be yourself and join us!

Dometic is proud to be an equal opportunity employer. Dometic evaluates qualified applicants without regard to race, color, religion, age, gender, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.