Operations Manager

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Contract Type: Permanent (Full-Time)
Shift patterns: Any Five From Seven , Daytime only

Location: Northampton Swan Valley, NN4 9BD

DHL, an award-winning leading supply chain business is seeking a Warehouse Operations Manager to play a vital role coordinating our daily logistics requirements. To succeed in this role, you should have a comprehensive knowledge of supply chain management practices and a demonstrative understanding of storage and distribution procedures.

WHAT DOES THE ROLE ENTAIL?

• To strategically manage all warehouse, distribution and maintenance activities in line with DHL's policies and vision, monitoring and reporting on the effectiveness of all functions, performance and productivity, ensuring safe and cost-effective methods are a priority consideration
• To manage and implement the daily coordination of direct reports, ensuring that all schedules, regulations, records and working practices are up-to-date and in line with company policies and UK legislation, whilst maintaining excellent working practices and health & safety compliance across the business
• Controlling your operational processes (inbound, picking, outbound, etc), fulfilling service level agreement and deadlines established.
• To take operational leadership and budget responsibility for managing a safe and efficient operation to help achieve operational standards and the customer(s).
• Managing a direct team of x4 Shift Managers with total span of control being circa x200.

WHAT DO WE NEED FROM YOU?

• Previous and practical experience as a Warehouse Operations Manager within a busy logistics environment
• Comprehensive knowledge of supply chain management and legislation
• Strong leadership skills, with the ability to organise and train direct reports
• Computer literate with a practical knowledge of logistics software programmes and packages
• Analytical, with excellent organisational and problem-solving skills
• Operations experience managing a team is essential.

WHY CHOOSE US?

As well as competitive pay rates, you will be entitled to an award-winning range of benefits including:

• Free confidential 24/7 GP service
• Hundreds of discounts (including retail, childcare + gym)
• Affordable loans & enhanced pension scheme
• 24/7 employee support service for you (+ family) with access to free counselling and much more: https://careers.dhl.com/global/en/dsc-benefits

OUR APPROACH TO DIVERSITY & INCLUSION

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity

BE AN ESSENTIAL PART OF EVERYDAY LIFE

DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.

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