Operations Manager
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About Us
Operations Manager
Salary- PO3 £40,854-£49.503 Pro-rata Depending on skills, knowledge and experience
Hours: 28.8
9 months Fixed-Term appointment.
Location Orleans House Gallery
About us
Do you thrive on managing and leading teams in a fast-moving dynamic environment?
Are you passionate about operational venue management?
Do you have extensive experience of managing complex cultural public buildings?
If you answered yes, we want to hear from you.
Richmond Arts Service's mission is to build community through creativity. We foster creativity and enjoyment of the arts, enable people to reflect on their lives and develop new ways of seeing the world.
We are based at Orleans House Gallery a free contemporary art gallery with a year-round programme of exhibitions and activities. Playfulness, collaboration, and our commitment to the natural world are at the heart of everything we do.
Our exciting contemporary arts programme, which has included projects like Assemble PlayWorks and Phoebe Boswell's A Tree Says, features site-specific and immersive installations, which demand imaginative interpretation and thoughtfully developed visitor journeys.
About you
You will have experience of managing a diverse team with a range of skills and experience to develop engaging visitor journeys and deliver excellent Visitor Experiences
You will have the ability to share good practice, coaching others through the details of operational management, the development design and use of processes.
You can adapt operational management to a historic or cultural service/or existing experience.
You will have an interest in contemporary art and a commitment to making the arts accessible and engaging.
About the Role
Knowledge- You will have knowledge of current best practice in operational cultural venue management, along with experience of managing significant or complex venues (annual visitors of 30,000 plus).
Site Management- You will ensure efficient, effective and safe management of the Grade 1 listed site and all our operations across our programmes.
Leadership Skills - You will lead a team made up of 5 members of staff, responsible for the safe operational management of the service and the venue.
Finance Management- You will manage budgets and financial targets, and where required make operational and service changes to meet financial restrictions.
System Management- You will manage and maintain existing systems and processes, and where required, provide the methodology and develop new systems, applying Council systems and best practice approaches.
Strategies - Oversee the strategic approach, day to day management of income generation, ensuring we maximise opportunities and customer care standards are relevant.
Communication Skills: You will need to have exceptional communication skills and experience as you will work closely with staff from across the council, members, partners, members of the public and outside organisations.
The full team consists of 15 full time equivalent staff, working with a team of casual events staff, contracted artists and a significant volunteer force.
Recruitment Timeline
Closing Date: Sunday 5 May, 2024 (23:59)
Shortlisting Date: Week Commencing Monday 6 May, 2024
Assessment Date: Monday 13 May, 2024
Richmond and Wandsworth Councils are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions to the Councils and can improve the way we deliver services.
The closing date is given as a guide. We reserve the right to close this vacancy once a sufficient number of applications has been received. We strongly advise you to complete your application as soon as possible to avoid disappointment.
We are proud to be a Disability Confident employer, if you require any reasonable adjustments throughout the recruitment and selection process, please let us know.
We are also committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expects all staff and volunteers to share this commitment.
We offer a wide range of benefits designed to attract, develop, and reward our employees such as 40 days annual leave (including Bank Holidays), flexible working and a generous pension
Richmond and Wandsworth Councils