Operations Manager

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Job Description

Note for Recruitment Agencies:
We prefer to hire directly and we will be in touch with our PSL Agencies if this role is eligible for release.

We do not accept speculative CVs from agencies, if speculative CVs are sent, no fee will be applicable - please direct all queries to the relevant Resourcing Partner.

Operations Manager - ESD

Glasgow

Working as part of our ESD Joint Venture framework, we are now looking for an Operations Manager to join our team to be based out of Glasgow.

What you will be doing:

The role of the Operations Manager is to ensure the efficient delivery of a portfolio of projects by managing a team of Project Managers to deliver a programme of work within the Scottish Water SR15 and SR21 Framework's.

Total projects value will range from £60m to £100m with each project in a range from £5M to £20M+ across all regions of Scotland.

This position is a key senior management role with accountability for the delivery of the projects from pre-construction through to commissioning and handover alongside an interphase with senior Client management.

In addition, the Operations Manager has the responsibility to manage, supervise and develop a team of direct reports.

Key Responsibilities:

• Be responsible for the leadership and management of the nominated sector Operations Department Team and its function.
• Participate in the development of the Joint Venture and Operational strategies and advise on any impact to JV Initiatives.
• Ensure that all operations are carried out in an efficient, safe and economic manner, with a view to the protection of the company's interests, client satisfaction and repeat business.
• Ensure projects are accurately and correctly reported, both in terms of progress and cost.
• Chair monthly cost review meetings with Commercial Managers to verify project reports. Present results to the SLT, with all information relevant to current position and expected outcome.
• Review the resource levels for proposed and current live projects, ensuring it is sufficient to carry out operations.
• Identify recruitment requirements and obtain necessary resources as appropriate.
• Effectively manage subordinates and their teams to achieve the targets of the joint venture.
• Actively review and manage the performance of subordinates reporting into the Operations Manager
• Ensure compliance with ESD HS&S, Quality assurance, BMS and management procedures within your teams.
• Be innovative by challenging and re-thinking processes and systems to improve efficiency and to make recommendations to the SLT for consideration.
• Be pro-active in problem solving, finding solutions to obstacles for the benefit of the business. Share lessons learnt and feedback to relevant members of the SLT
• Attend senior management meetings relevant to the role and support other Operations Managers within the Joint Venture.

About you:

• Recent proven track record of delivering construction projects on time, to budget and quality standards with high customer satisfaction results.
• Experience of the construction/engineering Industry is essential.
• Extensive construction HS&S knowledge and a proven track record of delivering sites safely.
• Experience of leading multiple teams to achieve delivery objectives.
• Significant management ability to successfully engage with subordinates and other staff to positively form pro-active teams.
• Ability to delegate effectively & fairly to avoid conflict.
• Ability to manage conflict situations should the need arise.
• Ability to manage external contacts to benefit the business at every opportunity.
• Ability to recognise potential problems, identify solutions and successfully deliver mitigation plans.
• Ability to gather project related information and produce accurate detailed progress reports.
• Ability to manage the detail of projects but also recognise the bigger picture for the benefit of the business.
• Proven track record of achieving & sustaining high customer satisfaction results.
• Able to work within a pressurised environment.
• Forward thinking individual.
• Experience in M&E and civil engineering contracting in a design and build environment.
• Minimum HND in engineering/project management related qualification or equivalent
• Project management experience
• IOSH or SMSTS safety management
• CSCS management card
• Excellent I.T. skills
• Excellent verbal and written communication skills

What We Can Offer in Return:
With an impressive order book of over £3.8 billion we are one of the industry's leading principal contractors, affording you the opportunity to work on some of the UK's most exciting projects offering you stability as well as the chance to stretch your capabilities and realise long held career goals. You will be joining diverse teams working at a high professional level with exceptional levels of commitment. With an ambitious strategy, we're poised for further growth and success, so if you're committed, talented and enthusiastic, Galliford Try is the right place for you.

We are committed to maintaining the physical and mental wellbeing of all our people, through our 'Be Well' programme which offers discounts on certain products, advice and support for a range of issues.

We invest in high-quality training for employees of all levels, from our leadership development framework to our apprenticeship programmes. Through our Career Paths initiative, individuals receive tailored training and support to fulfil their potential.

Our industry is all about creating talented teams that excel in their areas of expertise. As an employer, we know you are most motivated to give your best when you feel valued and engaged. Our Agile Working programme empowers you with flexibility in when, where and how you work. Where appropriate, site and office-based employees can take advantage of a wide variety of working practices, offering different amounts of structure, regularity and flexibility to suit your needs as well as those of your wider team.

Our benefits:

We put our people first and our benefits package reflects that by offering a comprehensive range of attractive options to help support your career on top of a competitive salary.

Generous holiday entitlement, increasing with years of service, plus the opportunity to purchase further holidays

A wide range of corporate discounts

Cycle to Work schemes

Comprehensive pension plan

Regular Save as You Earn share purchase scheme

Private medical scheme options are available for all salaried employees and our employee assistance programme also provides free 24/7 support to those who need it

Paid for yearly membership to one recognised professional association relevant to your role

About us:
Named Contractor of the Year by the Water Industry Awards, Galliford Try is one of the UK's leading construction businesses with a vision to continuously be a people-orientated, progressive business, driven by our values to deliver lasting change for our stakeholders and the communities we work in.

Our purpose is to improve people's lives through building the facilities and infrastructure that communities need, providing opportunities for our people to learn, grow and progress, working with our supply chain to promote the very best working practice and caring for the environment in which we work.

We do this by holding true to our values, delivering excellence for our clients and the community, being passionate about our role in providing vital services, putting integrity at the heart of our business by doing the right thing, and collaborating with our clients, supply chain and stakeholders to deliver lasting change and long-term value.

For more information on this role or to enquire about other positions available within our Environment business please contact Ryan De Stadler on ryan.destadler@gallifordtry.co.uk.

Additional Information:

Galliford Try welcomes applications from candidates who would like to work full-time, reduced hours or flexibly and this will be discussed in more detail as part of the recruitment process.

We encourage you and would be grateful if you could confirm any requirements we can reasonably fulfil to make this application a positive experience for you.

Don't meet every requirement of the role? Studies have shown that some people are less likely to apply for jobs unless they meet every single qualification. At Galliford Try, we are committed to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every requirement of the role, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

As a Disability Confident employer, we have committed to offer an interview to any candidate with a long-term health condition or disability that meet the essential criteria for the advertised position. Please contact the Resourcing Partner listed within the job advert if you believe this applies to you. We will also take the opportunity to discuss any adjustments required for your interview

Galliford Try is an equal opportunities employer and welcomes applications from all sectors of the community.

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About the Team

Our Environment Business provides 'source to sea' asset delivery capability across the UK and Scotland working on both Frameworks and Standalone projects. Since AMP3 we have delivered in excess of £2bn assets for clients such as Yorkshire Water, United Utilities, Anglian Water, Thames Water, Southern Water, Welsh Water and Scottish Water. As an established player in the market this a great opportunity to join the team at a time of transformation as we shape ourselves to be fit for delivery in a future digital world. We have recently secured a plethora of places on the AMP7 Frameworks for Yorkshire Water, Southern Water and Thames Water for both Infrastructure and Non-Infrastructure projects ranging from £1-40m over the next five years.