Operations Executive

BRAND: Publicis Media
Job Function: Media Trading
Location: London, United Kingdom
Experience Level: Entry
Workplace Type: Hybrid

Company description

Publicis Connected Media UK is a fully end-to-end offering that unites media, commerce, CXM, social and data to deliver connected consumer experiences and drive exceptional business outcomes for our clients.

Powered by Publicis Connected Identity, the UK's richest people-based data set built on real behaviours, it helps major brands move beyond siloed marketing and make more confident decisions in fast-changing conditions. Those insights truly differentiate our AI and agentic solutions to predict impact, create messaging and reach the right people.

The more than 3500-strong team spans Starcom, Zenith, Spark Foundry, Digitas, Performics, PMX, Epsilon, Lotame, Publicis Commerce and Influential. Publicis Connected Media is part of Publicis Groupe.

Overview

The Publicis Media Operations team is responsible for identifying and driving efficiencies by evolving and streamlining processes through automation, simplification, deduplication and standardisation. The team aligns best practices and ensures that processes are applied consistently and correctly. This role focuses on financial administration relating to approval, booking, reconciliation and invoicing of campaigns.

The Exec will also provide guidance and support specialist teams. It's an opportunity for an enthusiastic and committed person who enjoys working with data and figures to join a vibrant media agency at entry level. We are looking for someone who is curious, self-motivated and eager to learn who will come in and hit the ground running.

Responsibilities

• Building and maintaining strong internal relationships across multiple teams / departments
• Maintaining central folder containing client approval of media plans
• Putting all campaign budgets on to invoicing system and matching them to correct client Purchase Order number to ensure that media activity is invoiced accurately and paid on time
• Setting up campaigns on Prisma each month and dealing with any ad hoc changes
• Completing administrative tasks to ensure campaigns go live on time and that delivery is monitored
• Investigating and resolving (or escalating) any vendor invoice queries in a timely manner, and supporting buyers in resolving queries
• Developing basic knowledge and understanding of all media in order to spot any errors on plans received from other teams
• Proactively contribute to team meetings, team initiatives and knowledge sharing
• Developing sound knowledge of all necessary tools and systems

Qualifications

What are we looking for?

• Self-driven, results-oriented, solutions-focused with a positive outlook
• Strong communicator, promptly responding to e-mails and requests.
• Excellent project management skills to prioritise tasks on these busy accounts
• Have excellent maths and numeracy skills
• Be confident working with numbers and large amounts of data
• Be adept at interpreting data and identifying themes and inconsistencies
• Be proficient in the use of Excel spreadsheets with the ability to write and understand basic formulae
• Be able to quickly learn and adapt to new systems and databases
• Ability to meet deadlines in a fast-paced environment and complete tasks accurately
• Be able to assimilate information quickly and adhere to processes and best practices
• Ability to develop & learn new processes
• Highly organized and capable of working independently as well as operating as part of a team
• Demonstrate critical thinking and problem solving abilities

Additional information

What to Expect from the Arctic Shores Assessment

As part of our selection process, we use an Arctic Shores game-based assessment to help us understand your natural strengths in a fair, engaging way. This isn't a quiz about what you know , it's about showing how you think, behave and solve problems in real time.

What it is

• A series of interactive tasks (games) designed to measure problem-solving, decision-making, adaptability, focus and other work-relevant behaviours.
• You won't see typical questions, instead, you'll play activities that look and feel like simple games.

How it works

• You'll receive an email with a link and simple instructions.
• Before the official assessment you can try a practice task so you're confident with the format.
• The assessment usually has around 7-9 tasks and should take about the same time as a standard online test.

Tips to succeed

• Choose a quiet, distraction-free space with a reliable device.
• Read the instructions carefully before starting each activity.
• Be yourself - Arctic Shores is designed to capture how you naturally approach challenges, not what you think is the "right" answer.

After you finish

• You will receive a personalised feedback report that explains what your responses suggest about your strengths; valuable insight whether you join us or not.

Publicis Media offers a wide range of benefits to support our employees. Full details are shared when you join, but highlights include core benefits such as Pension, Life Assurance, and Private Medical cover, alongside enhanced policies like Reflection Days and Shared Parental Leave. You'll also have access to a range of additional initiatives, including:

Please check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

Publicis Groupe works primarily from the office or our clients' office four days per week.

At Publicis Media, we are proud to be an equal opportunities employer. We welcome and encourage applications from people of all backgrounds, and do not discriminate on the basis of race, ethnicity, nationality, religion or belief, disability, age, citizenship, relationship status, sexual orientation, gender identity, or any other protected characteristic.

We are committed to providing a fair, accessible, and inclusive recruitment process. If you have any access needs - for example, related to disability, neurodivergence, or a health condition - please let us know. We'll work with you to ensure the process works for you. Sharing this information will never impact your application.

Guided by our values, we listen with empathy, uplift each other, take responsibility, and embrace change - building a culture where everyone feels seen, respected, and genuinely included.

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