Operations Delivery Manager
About Network Rail
At Network Rail, we're part of a large family serving millions of passengers and freight users throughout the UK every day. Our service impacts millions of people and we strive to become more efficient as we enhance, maintain, and operate our network.
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The Wales & Western region includes more than 2,700 miles of railway and we serve communities and businesses of Wales, the Thames Valley, West of England, and the Southwest Peninsula.
Our ambition to be responsive to passengers and freight users drives us every day and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone!
As a Network Rail employee, you will enjoy a wide range of benefits!
• Privileged staff travel - Leisure travel discount of 75% on all leisure travel and includes family members.
• A subsidy of up to 75% on rail and underground season tickets if you travel to work on the train.
• GWR ticket alliance - Heavily discounted all day passes for you and up to 3 friends and family to use across the GWR network (20 passes per year)
• Benefits package including healthcare offers, a cycle to work scheme, discounted healthcare club membership, and a discounted offers and benefits including childcare, healthcare and online shopping site.
• A range of Pension schemes to choose from
• Effectively manage work-life balance with a 35hrs per week contract, hybrid working and enhanced family friendly support.
• 5 days paid volunteering leave.
• 2 weeks paid reserve leave for the Armed Forces community.
• In Wales and Western region, you will have the opportunity to join PROUD, our reward and recognition scheme where you can say thanks and recognise colleagues across the region who have demonstrated outstanding values and behaviours.
To find out more about the benefits at Network Rail, click here.
We want to help deliver a railway which is safe, reliable, affordable and that provides great customer service to everyone. For more information about Network Rail click here
Brief Description
To manage the safe and effective delivery of Route Engineering Access plans through all aspects of pre, real time and post possession delivery and associated activities, minimising Route exposure to Schedule 8. Lead the first response and subsequent investigation into all possession related incidents, providing comprehensive reporting on all possession safety and delivery activities.About the role (External)
Key Accountabilities
1. Lead a strong, challenging safety culture throughout all aspects of possession delivery activities including, but not limited to, PICOP briefings, competency assessment and possession assurance audits.
2. Lead, direct and manage all in house and contracted possession management staff, acting as a role model and mentor, implementing Network Rail policies professionally and efficiently.
3. Lead investigations into all possession related incidents/operational close calls, liaising and supporting with all Works Deliverers, Operational staff and possession delivery stakeholders.
4. Manage the safe and efficient delivery of all possession plans.
5. Manage possession delivery teams to minimise exposure to Schedule 8, facilitating right time service start up including contingency plans.
6. Manage compliance of possession management teams, buildings, vehicles and equipment in line with relevant company standards rules and regulations.
7. Support the development and validation of the Route Engineering Access plan through the planning process.
8. Produce all safety critical and delivery documentation for possession management activities as required to optimise safe and effective use of access opportunities.
9. Provide accurate and comprehensive possession reporting to works deliverers, operational staff and key stakeholders to enable continuous improvement.
10. Promote a proactive continuous improvement culture, sharing knowledge and best practice across the industry.
Job Skills, Experience and Qualifications
Essential
• Relevant successful experience in a front-line delivery operations role
• Demonstrable leadership, management, motivational and communication skills
• Knowledge of possession safety rules and regulations
• Knowledge of relevant railway geography and network capability
• Analytical thinking and the writing of reports
• Knowledge of factors and activities critical to efficient possession delivery
• Able to evaluate complex factors and produce business-led customer focused solutions
• Able to work well under pressure
• Able to engage with customers and build collaborative relationships with stakeholders
• Able to prioritise and organise workload to ensure deadlines are met
• Local / Formal incident and accident investigation competence
• PTS/IWA/COSS/PICOP/ AOD duties
• Excellent communication skills and customer focussed approach
• UK driving license
Desirable
• Protection Controller
Engineering Supervisor
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