Operations and Development Manager

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Operations & Development Manager- Housing Repairs and maintenance.

• Do you want to be part of a team managing Repairs and maintenance to Sheffield City Council's properties?
• Do you have drive and determination to help Sheffield City Council Responsive Repairs team to develop into a best performing organisation?

We require an ambitious and motivated Operations & Development Manager to support the Service Manager. You will be responsible for driving continuous improvement and will ensure the team work at pace to deliver our goals and targets. Every day, you will inspire your team to always put our customers at the heart of our service and will continuously look for innovative ways to improve our performance.

This is a permanent post and is full-time (37 hours/week).

Location: The role is based Manor Lane although working in different locations across Sheffield may be required at times.

• The post offers the successful applicant, the opportunity to take an important role in this established team. Under the guidance of the Service Manager, you will manage the operational delivery of the Responsive repairs team, Mainly the Working at heights Team , as well as driving the strategic vision for the service.
• You will have proven achievements as a manager in a related field, as well as having experience of managing and leading teams that consistently deliver exceptional standards of customer service and successful outcomes.
• You will lead, organise, motivate, and technically support the team to ensure they achieve the best possible outcomes, and lead on the development of a new Quality Assurance Framework.
• You will identify areas for development and improvement, proactively seeking information from a variety of sources to inform service development and strategy.
• You will be a good communicator, self-motivated, and able to manage your own workload whilst managing teams and staff. You will have experience in developing and improving services and building partnerships with stakeholders to support customers and improve performance.

If you want to work in a large and vibrant team, manage and develop people, drive continuous improvements, and make a real difference to our customers, then this is the role for you.

Key Dates:

Closing Date: 21st February 2025

Shortlisting: 24th/25th February 2025

Interviews: W/C 3rd March - 7th March 2025

Form informal enquiries please contact Martin Kay on Mobile: 07391738477 or Email: Martin.Kay@sheffield.gov.uk

We are investing in our workforce and are promoting opportunities to our under-represented groups. We value equality, diversity and inclusion and are focused on increasing the diversity of our workforce, particularly the number of Black, Asian, Minority Ethnic, Disabled and LGBTQ+ people, so that our teams reflect the communities in the city we serve. We are also supporting staff with unpaid caring responsibilities to work flexibly.

It is a great time to join us and we welcome your application.

Under the Disability Confident Scheme, disabled applicants, who meet the essential criteria of this job, are guaranteed an interview.

Full-time employees work 37 hours for 52 weeks of the year and we offer a generous holiday entitlement. We are open to discussions about a wide range of flexible working opportunities which benefit you and the Council, including reduced hour contracts, working part time or as a job share.

If you are appointed to this role, your starting salary will be at the bottom of the grade. If you provide payslip evidence that your basic pay is greater than the bottom of the grade, we will consider starting you at the point of minimum advantage within the grade.