Operational Team Manager

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Mersey Care NHS Foundation Trust celebrates diversity and promotes equal opportunities; we are committed to challenging and eliminating racism and other forms of discrimination and advancing and promoting equality of opportunity in the provision of services and creating an inclusive environment for all employees. We believe that everyone has the right to be treated with dignity and respect.

We take positive action to support disadvantaged groups and also particularly encourage applications from ethnic minorities, disabled and LGBTQIA+ people that are under-represented in our workforce. Furthermore we welcome applications from reservists and ex-armed forces personnel as we recognise the benefits of the values, skills, training and experience that they bring to their work with us. We encourage all applicants to share their equality information with us.

Job overview

An exciting opportunity has arisen to recruit an Operational Team Manager to our established Specialist Support Team (SST) for Greater Manchester providing specialist assessment and intervention for autistic people and people who have a learning disability and are at risk of admission to hospital or of coming into contact with criminal justice agencies.

Main duties of the job

The successful candidate will have responsibility for the development of staff and for the effective delivery of evidence based, person centred services. You will report directly to the Clinical Services Manager within the Secure Care Division and work in close partnerships with the Clinical Lead, the Integrated Care Board, the Lead Provider Collaborative and Service Leads across the Greater Manchester region.

Working for our organisation

At Mersey Care, our commitment to 'perfect care' lies at the heart of everything we do, a person-centred care that starts with you. It's a pledge to create an environment and staff support that will enable you to do the best job you can possibly do, to be the best you can possibly be.

You'll be joining one of the most innovative and progressive NHS trusts in the country. One that offers specialist inpatient and community services to support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services.

You'll be encouraged to hone your skills and given opportunities to develop your career, all the while supported by a host of health and wellbeing aimed at supporting your physical and mental health

Detailed job description and main responsibilities

Main Responsibilities:

1. Management and leadership of the Specialist Support Team with clear goals and objectives that are shared and understood.

2. Effective collaboration with all partner agencies providing an integrated service working alongside the statutory Learning Disability services and the independent sector across Greater Manchester.

3. To develop a highly skilled workforce that offers specialist skills and knowledge to support the wider health and social care provision.

4. The post holder will be responsible for maintaining pathways between service providers to ensure seamless provision of support. This will include in-patient services and existing community provision.

5. The post holder will contribute to the development and implementation of robust operational policies for the Specialist Support Team that promotes collaborative and integrated service delivery within the Policy Framework of the Division and Mersey Care NHS Foundation Trust.

6. To deliver outcomes led service developed specifically to respond to the Greater Manchester Learning Disability and Autism Programme.

Please see the Job Description and person specification for more details.

Person specification

Qualifications

Essential criteria

• Registration with appropriate professional body (for example NMC)
• 1 st Level Nurse Registration in Learning Disability/ Mental Health or equivalent professional qualification specialising in Learning Disability.
• Master's Degree in relevant field or knowledge and experience that is equivalent.

Desirable criteria

• Post Registration Management Qualification (e.g., NVQ 5, Diploma / Degree).
• Appropriate further professional qualification(s)/ training in an assessment/ therapeutic/ intervention approach (e.g., in a specific psychological therapy such as CBT, CAT, 705 in behavioural interventions) or knowledge of such approaches. 2
• Training in formal risk assessment.
• Training and or knowledge in positive behavioural supports.

Knowledge/Experience

Essential criteria

• Highly developed specialist community forensic support knowledge underpinned by theory and experience to include:
• Minimum of five years post qualification experience of working with learning disabled individuals within a community/ hospital setting, including individuals with forensic needs.
• At least three years managerial experience within a community service/ team providing for clients with learning disability including those with forensic needs.
• Expert knowledge of learning disability and related forensic issues. Knowledge of legal frameworks (PACE, MHA, MCA, MAPPA) and application to people with learning disabilities. Knowledge of secure services including function, purpose and philosophy
• Knowledge of giving and receiving clinical supervision.
• Training in risk management (forensic context).

Desirable criteria

• Experience working with the Criminal Justice Agencies, prison services and probation services.

Skills

Essential criteria

• Significant and relevant managerial experience within a community service/ team providing for clients with learning disability including those with forensic needs.
• Experience of working with people with learning disabilities with forensic needs.
• Demonstrable experience of multi-agency working in the community.
• Ability to effectively plan and deliver SST services.
• Experience of research/ audit/ service evaluation.
• Demonstrate proficiency in budgetary management.
• Be able to manage a team of specialist staff dispersed in their working practices.
• Experience of recruitment and selection.
• Leadership & problem solving skills.
• Ability to manage and investigate complaints.
• Excellent verbal and written communication skills:
• Well-developed ability to communicate orally and in writing, highly complex, technical (legal) and clinically sensitive information (e.g. sexual offences, child protection, vulnerable adults) to service user's, their families, and other professional colleagues both within and outside the NHS.
• Ability to act in a consultative manner and demonstrate knowledge of forensic issues in a community setting in a multi -agency context.
• Demonstrate knowledge of Mental Health act and associated legislation relevant to the needs of clients.
• Demonstrable ability/ skills in working effectively leading and motivating a team addressing clients with complex needs and risks including offending behaviour and risk of violence.
• To have the ability to find creative solutions to complex management issues with regard both staff, and clients. To plan and organise others.
• Able to work with difficult/emergency issues (abuse, sex offending), make decisions, and recognise limits of own competency and when to seek supervision.
• Excellent record -keeping commensurate with expectations of forensic practice. Report writing skills commensurate with expectations of forensic practice with Service User Care.
• Be able to demonstrate sound values and a positive attitude towards learning disabled offenders. To lead by example.
• To be able to ensure people they manage demonstrate such values

Desirable criteria

• At least 3 years senior managerial experience
• Can contribute to the development of teaching and training programmes.
• Experience of courts and giving evidence.
• Delivery of training in forensic issues to groups and individuals.

Please ensure you check the email account from which you apply for all correspondence. All information regarding your application will come from apps.trac.jobs not NHS Jobs.

Only those applicants who demonstrate clearly how they meet our person specification will be shortlisted for interview.

As a Disability Confident Employer, we offer a guaranteed interview scheme for applicants who consider themselves to be disabled who meet the minimum (essential) criteria for the role in the person specification. If you would like your application to be considered under the Trust's guaranteed interview scheme you can indicate this in the personal information section of your online application form.

Should you require a reasonable adjustment to our recruitment process please email recruitment@merseycare.nhs.uk to ensure that measures can be put in place to support you.

We reserve the right to close any vacancy earlier than advertised in exceptional circumstances once we have received a high volume of applications.

The Trust expects all post holders who require an enhanced DBS for their role subscribe to the DBS Update Service. You will be required to enrol for this service for a fee of £13 per year and maintain registration. Trans applicants who require a DBS check and do not want to reveal details of their previous identity can contact the DBS Sensitive Applications Team (01516761452 or email sensitive@dbs.gsi.gov.uk) with their application number once they have completed their DBS application form. The team can prevent any previous identity showing on the DBS Certificate, unless the applicant has a conviction under their previous details in which case this will need to be disclosed.

Flexible working requests will be considered for all roles.

Please be advised that the use of Artificial Intelligence on applications is monitored and if you choose to use this, you must declare this on your application form.

Employer certification / accreditation badges

Applicant requirements

You must have appropriate UK professional registration.

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

• Operational Team Manager (PDF, 486.4KB)
• Operational Team Manager (PDF, 486.4KB)
• Operational Team Manager (PDF, 168.4KB)
• A Great Place to Work (PDF, 2.1MB)