Operational Support Manager
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.
Position: Operational Support Manager
Contract Type: Permanent/ / Full-time
Location: Ryton on Dunsmore, Coventry (3 days minimum office based)
Hours: 37.5 per week
Salary: Competitive salary and benefits package
Why choose DHL eCommerce UK?
Want to work for one of the UK's best workplaces? We are proud to announce that DHL eCommerce UK has been recognised as a Best Workplace 2024 and achieved Top Employer accreditation for the 4 th year running. As well as competitive pay rates, you will be entitled to a range of benefits including discount vouchers for restaurants, cinemas, retail outlets, healthcare and much more as well as pension, enhanced family leave, childcare discounts, employee assistance programme and much more!
About the role:
Operations is at the heart of everything DHL eCommerce does, and automation is one of the ways we optimise our processes. As an Operational Support Manager, a major activity will help make sure that our automated systems are working at their best so that our customers get their orders on time. These activities could be (but not limited to), planning, procurement, commercial, contractual, financial, documentation, stakeholder management and risk & issue management.
As an Operational Support Manager, you'll be the network expert when it comes to keeping key automated systems running smoothly. You'll be working with our automation machinery, from conveyors to sortation systems, and ensuring they are working efficiently. If something has gone wrong or can be done better, you'll take the lead in coming up with and implementing a solution.
Helping site management teams around the country develop the site layouts to improve productivity, precure new equipment alongside your colleagues from GBS and then project manage the instillation of this equipment.
This is an ideal role for those looking to develop into more senior project management roles. This role puts you at the forefront of DHL eCommerce emerging technology to solve complex productivity challenges.
The ideal candidate will have:
- A UK Higher National Diploma (HND), Higher National Certificate (HNC), BTEC National Diploma and Certificate (OND/D), NVQ III/IV/V Engineering Manufacture (or similar), Ieng, CEng, ILM L3+ or a fully accredited apprenticeship with relevant follow on qualifications
- A degree in computer science, electrical engineering, industrial electronics or another technical subject
- Relevant experience with PLC-controlled automation and issue diagnosis in a continuous process or production environment
- Relevant experience supporting different conveyors and sortation systems
- Relevant experience dealing with material handling, flow and capacity visualisation, and monitoring
- Experience with at least one of the following tools:
- Microsoft Office, project management tools and EPLAN
- Advanced proficiency in verbal and written English and local language
- Experience working within ISO 13849 and ISO 62061 frameworks
- Experience working in a multi-site environment
- Project management experience
What about career development?
We take every employee's career seriously and believe in realising their full potential. We have dedicated learning and development programmes that are open to every employee and an open working culture where everyone's voice is heard, so you can shape your future career path at DHL eCommerce UK.
What will you need to do next?
If you meet the requirements for this role and are looking for your next career move, submit your application to us along with an up-to-date CV
Our approach to Diversity and Inclusion
As a global company, we see the diversity of our employees as a genuine strength. A strength that we will only really leverage if we ensure that our employees sincerely feel that they can bring their true selves to work every day.
We're committed to attracting the best possible person for every vacancy irrespective of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. We will ensure that all our resourcing activities are fair, transparent, and consistent across the UK.
#LI-eUK