Operational Support Manager

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Job summary

An exciting opportunity has arisen for an Operational Support Manager in the Integrated Community Services Division at Bolton NHS Foundation Trust.We are looking for an enthusiastic, motivated individual with excellent organisational skills and working experience of working to deadlines / targets to provide support for the operational delivery of a portfolio of clinical specialties.37.5 hours per week.

If you are an internal applicant you must have the permission of your current line manager to apply for this role as a secondment.

Main duties of the job

This is an exciting opportunity to work with the Rheumatology service to support the wider team in the operational delivery and performance management of the service on national and local performance targets and objectives, and the development and improvement of its clinical and administrative processes.

This will include specific responsibility for certain aspects of performance, including but not exhaustively clinical correspondence, RTT 18 weeks, DM01 and other performance targets. This post also directly line manages the Medical Secretarial and Administrative team.

As a dynamic and highly motivated individual you will deputise for the Business Support Manager as required and be an integral part of our service delivery team.

The Operational Support Manager will also work closely with the specialty clinical teams, consultants, Matrons, and other health professionals to support the effective day-to-day operational management of the specialties, ensuring the delivery of high quality patient services within the resources available.

The aims of this Trust are to improve the health of and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. We value our staff and can offer excellent opportunities for further training and development.

About us

There has never been a better time to join the Bolton team. Here at Bolton our patients are at the heart of everything we do. We ensure that our patients receive the highest quality of Care and are guided by our trust Values of Vision, Openness, Integrity, Compassion and Excellence.

If successful, you will join the Integrated Community Services Division and become a crucial contributor to the development of our Integrated Care Partnership (ICP). The ICP is a partnership made up of the different providers of health and care in Bolton. Together they will provide the most appropriate services for local residents in order to help them stay well for longer and in their own homes.

The ICP focusses on the different neighbourhoods within Bolton, working directly with residents to help them build strong, connected and engaged communities that are fully involved in their own health and care services.

Job description

Job responsibilities

For further information regarding the key responsibilities of this role please see the attached job description and personal specification.

If you have any further questions regarding this role please do not hesitate to contact us via the information below

Job description
Job responsibilities

For further information regarding the key responsibilities of this role please see the attached job description and personal specification.

If you have any further questions regarding this role please do not hesitate to contact us via the information below

Person Specification

Qualifications

Essential

• GCSE/O Level in English and Mathematics
• ECDL
• Management Qualification

Desirable

• AMSPAR Medical Secretarial Diploma

Experience

Essential

• Management/supervisory skills
• Extensive Medical Secretarial and/or Clerical experience
• Experience of writing work based protocols

Desirable

• Experience of change management

Skills

Essential

• Organisational skills and leadership
• Keyboard/computer skills

Knowledge

Essential

• Specific knowledge of Hospital admin systems ie LE2.2/DAWN
• IT literate and be able to use Microsoft word, Excel, PowerPoint, email
• Knowledge of RTT performance targets

Desirable

• Experience of working within a multi disciplinary team

General

Essential

• Able to work flexibly to meet demands of the services
• Managing workload in order to achieve targets within busy work schedule

Person Specification
Qualifications

Essential

• GCSE/O Level in English and Mathematics
• ECDL
• Management Qualification

Desirable

• AMSPAR Medical Secretarial Diploma

Experience

Essential

• Management/supervisory skills
• Extensive Medical Secretarial and/or Clerical experience
• Experience of writing work based protocols

Desirable

• Experience of change management

Skills

Essential

• Organisational skills and leadership
• Keyboard/computer skills

Knowledge

Essential

• Specific knowledge of Hospital admin systems ie LE2.2/DAWN
• IT literate and be able to use Microsoft word, Excel, PowerPoint, email
• Knowledge of RTT performance targets

Desirable

• Experience of working within a multi disciplinary team

General

Essential

• Able to work flexibly to meet demands of the services
• Managing workload in order to achieve targets within busy work schedule

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Additional information
Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the .

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. .

Employer details

Employer name

Bolton NHS Foundation Trust
Address

Bolton One Health Centre

Moor Lane

Bolton

BL3 5BN

Employer's website