Operational Support Coordinator
About the roleAs an Operational Support Coordinator, you’ll work closely with the management team within the shop providing support on instore projects, activities, and personnel related tasks. You'll also play an active role in recruitment for the shop, helping to facilitate assessment centres and interviews.
The work you do will play a big part in ensuring other Partners can be on the shop floor offering the best shopping experience for our customers.
Key Responsibilities
Your day-to-day responsibilities will include:
- Delivering accurate, timely Partner information which supports shop operations, ensuring personnel activities are completed appropriately and effectively.
- Providing administrative support to the shop.
- Supporting managers in ensuring a safe working/shopping environment is adhered to.
- Facilitate and managing the end-to-end recruitment process for the shop including interviews and processing offers of employment.
- Handling confidential personnel information in a sensitive and confidential way.
- Providing and managing Partner-related data to ensure that legal requirements are met and that the support provided adds value.
Essential skills/experience you'll need
- Experience with stakeholder management.
- Excellent influencing and organisational skills.
- Excellent communication skills dealing with third parties and stakeholders on a day to day basis.
- Multiple management of projects, demonstrating strong attention to detail.
Desirable skills/experience you may have
- An understanding of Health and Safety within a retail environment.
- Experience in budget management.
- Experience of end to end recruitment processes.
- Note taking skills for formal meetings such as disciplinaries.
#LI-SHOPTRADE
About The Partnership
We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.
We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.
As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.
We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.
As Partners, we make all the difference. And, we all own it.
Important points to note:
It’s important to note that some of our roles are subject to pre-employment vetting. If required, you’ll find out more about vetting throughout the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays.
We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.
We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.