Operational Children's Service Manager

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This is an exciting opportunity to be involved in and to lead the mobilisation of these new homes, as part of a new model of provision developed through a strategic partnership between Barnardo's and Leicestershire County Council.

The Operational children's services manager role is pivotal in mobilising the Leicestershire Residentials on behalf of the local authority and as such you will be critical in ensuring the smooth delivery of our suite of services. You should be warm, outgoing, authentic, inspiring and passionate about the work you and the services you support deliver to ensure that the children and young people in our care are offered stable homes built on love.

This role is dynamic and multi-faceted in that you will be required to support a variety of residential services based in different parts of Leicester delivering on different specialisms. The current establishment of homes operational or in the process of being mobilised include the following:

• Contextual safeguarding home
• Family assessment home
• Emotional well-being homes
• Assessment home
• Overnight Short breaks home
• Hospital step down

The role will entail ensuring that the homes are operating in line with regulatory requirements and will therefore require close coordination with the Responsible Individual for each home. It will also involve coordinating job specific related training. Project managing the mobilising of the homes including overseeing the recruitment of staffing will also be an important requirement of this role.

In order to provide robust management oversight for the Residential homes we have developed an innovative model which will consist of four Children's Service managers working together to provide high quality safe care. The full team are currently in place and this role is related to the second operational CSM role that was initially put out as a Secondment.

• The Residential Children's Services Managers fulfil the Responsible Individual role and will be accountable for OFSTED registrations and inspection purposes.
• The Operational Children's Services Managers are responsible for the smooth day to day running of the homes alongside the registered managers for each home, quality assurance, budgets, training and development, contract performance management and stakeholder relationships.

Operational demands will require the ability to maintain a presence in the homes to support the registered managers to deal with what the homes require to offer the best possible services to children and young people. Our aspiration is to run Outstanding homes and as such a strong leadership and management presence will be critical.

Due to the residential nature of the services, there may be a requirement on occasions to work outside of normal hours to support the services including providing on call cover.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

This post may attract an additional market supplement and /or relocation expenses.

If you require a more detailed discussion, please phone Assistant Director Children's Services Residentials - Karen Ciantar on 07787417968.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Pay & Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values . We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band - this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.

Benefits

Workplace Offer: What it means for you

The world of work has changed. We are understanding of what works best for our colleagues both current and future as we look to embrace this new way of working. Our hybrid working initiative is based on trust, flexibility and empowerment. We understand our workplace offer means different things to different people, and we encourage those conversations. This may mean working at one of our stores, services, working at home, at one of our Collaboration Hubs or any combination of these.

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• 20% discount at Barnardo's stores
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Learning and Development offer

*T&C's apply based on contract

About Barnardo's

We are committed to being an inclusive employer and cultivating a culture where everyone can belong and thrive through inclusion and connectivity. We want our workforce to be reflective of the communities we work with, and for equality, diversity and inclusion to be embedded in everything we do. We are a Disability Confident Leader, are progressing our ambition to be an anti-racist organisation with Anti-Racism Commitments and actions in place and have networks for colleagues who are disabled, LGBT+, Black and Minoritised Ethnic and Women. We particularly encourage applications from Black and Minoritised Ethnic and/or disabled candidates who are currently underrepresented in our workforce. For disabled applicants, we offer reasonable adjustments throughout the recruitment process.