Online Planning Assistant Manager

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Job Description

What's in it for you?

Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special...

• 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days!
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
• A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.

What you'll do

This is a fantastic opportunity within our Omnichannel & Online team for an accomplished Online Planning Assistant Manager to help assist the planning, reporting and analysis of our online performance.

• Develop and produce comprehensive online reporting that integrates data from various sources.
• Support with data collection, analysis & interpretation, providing actionable insights for informed decision-making.
• Own the commercial hub, ensuring all key documents are readily accessible, up-to-date & effectively organised.
• Organising online commercial and wider online teams to achieve deadlines and targets.
• Provide information on event activity & commercial priorities to enable the business to make informed decisions.
• Review forward sales forecasts, highlighting any risks or opportunities & taking actions to mitigate risks.
• Collating and presenting holistic view of performance and forward plans at key meetings.
• Assisting in the preparation of the operating plan and quarterly revision process.
• Demonstrate agility and responsiveness when dealing with ad-hoc requests from senior stakeholders and deputise for the Planning Manager when required.

Who you are

• Strong analytical and problem-solving skills with the ability to translate data into actionable insights
• Excellent communication and interpersonal skills, with the ability to influence and motivate teams
• Demonstrated proficiency in reporting tools and data visualisation techniques (e.g., Excel, PowerBi dashboards)
• Excellent organisational skills with the ability to manage multiple tasks simultaneously.

Everyone's Welcome

We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

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About Us

M&S is ready to push boundaries to lead the industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team.

Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process and we are happy to talk smart/flexible working.

About the Team

Marks and Spencer is a unique British heritage brand with a history of 'firsts' and we enjoy the fact that everything we do has the potential to impact and delight over 29 million customers daily.

Our International business is now being invested in and the results are starting to show as we outgrow competitors. M&S has a significant International presence: 433 wholly owned, jointly owned or franchised stores in 56 territories across Europe, Asia and Middle East and have online sites in over 100 markets.

We have a team in place who share some impressive International experience and have created a clear strategy which will deliver ambitious goals. We have the benefits of being a smaller team, we've removed unnecessary rules and we want entrepreneurial thinking. There is a lot to do and we'd like your expertise.