Online Key Account Manager

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The Online Sales team is a core part of the Penguin Random House Group Sales department. Working with all eight of our publishing houses across a diverse range of publishing, we maximise sales of our titles through all online retail channels, both at home and internationally. We are looking for an Online Key Account Manager to join us on a permanent basis.

As Online Key Account Manager, you will be responsible for growing physical and digital sales for the publishing houses that you represent, through online platforms including Amazon, Apple and Spotify. You will drive revenue through strong merchandising placement, strategic use of promotions and enhanced discoverability on retailer platforms for books across all formats: print, ebook and audio.

This exciting role will work with the publishing teams from Penguin Press and Ebury, across a diverse publishing list including cookery, smart thinking, narrative non-fiction, personal development books, as well as the prestigious Penguin Classics list. You will work closely with the publishing teams across editorial, publicity and marketing to deliver the very best results for our books and authors.

This role will suit someone who is commercially minded, with a keen interest in the online retail landscape and who is passionate about connecting books and consumers online. Experience in driving sales growth through online platforms is advantageous but not essential.

In this role, you will:

• Work effectively with online retailers to provide compelling sales information on key titles, and to plan digital and print online retail price promotions.
• Proactively build successful relationships with internal stakeholders from different teams throughout the business.
• Work closely with colleagues in the Online Sales team to continually learn and adapt new strategies to maximise sales online.
• Collaborate closely with publishing teams, acting as a champion for best practice in the online world to maximise discovery and sales of all titles.
• Work with marketing teams to drive visibility and effectiveness of online retail price promotions.
• Attend publishing team meetings, share regular sales reporting and commercial insights to inform publishing strategy.
• Liaise with the Sales Operations team to help ensure that your titles have optimal positioning on site, removing any friction to purchase.

What you'll need to succeed in this role:

• A proactive, inquisitive and analytical mind, with experience in using data analysis tools to track performance and make data-driven decisions.
• Strong commercial awareness and to be motivated by sales success.
• Experience operating as a positive, engaged and influential team player.
• Strong organisational skills and a proven ability to juggle a varied workload.
• Excellent communication skills, with demonstrable confidence in sharing information and insights with stakeholders at all levels.
• Experience in driving sales growth through online platforms would be an advantage.

About Penguin:

We're the UK's largest publisher; made up of some 2,000 people and publishing over 1,500 books each year. Our doors are open to all kinds of talent. In a constantly evolving industry, we work hard to stretch the definition of the word publisher. Here, you'll work with a breadth of talent who all play their part to make each of our books a success. Together, we make books for everyone because a book can change anyone.

How to apply: Please apply by 23:59 on Sunday 6th October, including your CV and a cover letter explaining why your experience makes you a good fit for the role.

Salary: Up to £42,000 depending on your skills and experience

Competitive benefits package: Our people are the heart of our business, and we work hard to support a culture of responsibility and recognition.

Our benefits include:

• Financial - income protection, life assurance, childcare allowance
• Wellbeing - healthcare cash plan, critical illness cover, health checks
• Lifestyle - enhanced parental leave, tech scheme

For our full benefits list please visit: https://www.penguinrandomhousecareers.co.uk/what-we-offer/

Hybrid working: While our offices across the UK are places to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. For this role we expect that you will come to our office in London 2-3 days a week.

The recruitment process: You can read about our recruitment process at https://www.penguinrandomhousecareers.co.uk/how-we-hire/

As a Disability Confident Committed organisation, we're part of the offer an interview scheme. This is where disabled applicants who meet the essential criteria for the role can opt in to get to the next recruitment stage. There may be some situations where volume of applicants means we can't take all eligible candidates to interview.

We encourage you to tell us about any reasonable adjustments you may need by emailing PRHCareersUK@penguinrandomhouse.co.uk. Remember, you only need to share what you are comfortable to for us to support your request.

Please note, we are not able to accept agency CVs for this role. Any CVs sent speculatively will not be eligible for a fee.

Company: The Random House Group Limited

Country: United Kingdom

State/Region: London

City: London

Postal Code: SW11 7BW

Job ID: 274075

Date: 23 Sep 2024

Location: