Online Insight Manager

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About The Role

We're currently recruiting for an Online Manager - Data & Insight to join our Online team based out of
Hilmore House in Bradford, on a full-time permanent basis.

You'll work closely with all Online teams, playing an integral part in providing data and insight to all
aspects of Morrisons Online, from Supply Chain and Operations, to the Trading and Marketing teams,
helping to both drive trade and operational efficiency.

What you will do:

Listen and respond to customers through applying research, customer listening and digital
analytics
Identify opportunities to deliver data in a more efficient and effective manner, focusing on
actionable recommendations that have the customers at the forefront of decision making
Ensure data/insight requirements from the business are aligned and contributing to online and
wider business priorities and strategy
Work collaboratively with the wider Online team, to unlock data that will lead to increased
commercial and operational efficiency
Respond to business briefs, challenge assumptions in order to establish a clear requirement
for the internal team
Maintain and develop current suite of reports that service the online team, ensuring that all
are updated in a timely manner ensuring that all data is accurate

About You

A good understanding of the UK grocery, wholesale and convenience markets

Understanding of E-commerce
A good understanding of grocery shoppers, needs & behaviours
At least 5 years analytics experience, preferably in a retail environment
Advanced experience in SQL coding
Advanced Excel / Report building via Google Data Studio (desired)
Experience in Google Analytics
Desirable: Tableau, Statistical modelling
Ability to synthesise findings in a clear and concise way
Passionate about customers
The ability to manage and influence stakeholders at all levels of the business
Confident in speaking with customer and colleagues at all levels
An engaging & clear communicator
A problem solving approach and able to challenge existing process
Simplifying technical solutions into customer and business outcomes and vice versa
Effectively manage and prioritise own workload

About The Team

About Us Description:

Marketing is a fast-paced, high energy function that drives sales by putting the customer at the heart of everything we do. The marketing team are our brand champions, making sure we give customers what they want, at prices they like, and delivering an experience that's always unmistakably Morrisons. The team pioneers and delivers industry-leading work in a collaborative and friendly environment with a forward-thinking, people-focused culture. Work is always challenging, frequently fun, and the career prospects are exciting.

About The Company

Our modern Head Office on the edge of Bradford is home to our different support teams from tech, marketing and finance to HR, trading and supply chain.

Alive with activity, this is where decisions are made and our corporate teams make sure everything runs smoothly. Here, you'll find comfy breakout areas, a coffee shop, newsagents and subsidised restaurant all within commuting distance of Leeds, Manchester and the Yorkshire Dales - always with free parking.

We host regular seasonal events and you'll often find our suppliers on site sharing details of their latest product. We're also committed to fundraising for our current charity partner.

Our business is fast paced and ever changing, as such we've lots of opportunities for you to play your part in our success. We'd love to meet you...

Some of the benefits you can expect as follows;

• 15% colleague discount in our stores and online, plus an additional 10% card for a friend or family members (subject to fair usage)
• Generous holiday entitlement
• 4 and a half day working week with flexible working hours
• Car allowance
• Company pension contributions
• Perks with over 850 retailers
• Free parking onsite
• A range of family friendly policies including 26 weeks maternity and adoption leave along with neonatal and fertility leave

Keep up to date with our latest campaigns, project updates and opportunities to get to know us better by clicking here

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