About the role
In this role you will lead and develop your team of Online Merchandisers across multiple Category Proposition Groups (Category Buying teams), Specialist Shops, and influence stakeholders to deliver the commercial performance of your area via the optimisation of on-site customer journeys for maximum financial return and improved customer satisfaction. You will be a commercially astute and digitally aware individual who owns sales and profit performance for your area, always putting the customer first and exploiting opportunities.
You will build collaborative relationships with stakeholders across the Customer & Commercial teams to ensure end-to-end online customer journeys are considered in plans. You’ll empower your team to provide recommendations using site data & analysis and external benchmarks to inform assortments, trade planning, campaigns/events or propositions for your area. You will work closely with the wider Online Trading team, Category Proposition Groups (CPGs), Customer and Digital teams, and suppliers.
If you would like to view the job outline for this role please copy and paste the following link into your browser: https://bit.ly/3Lvr4Fy
Essential skills you’ll need
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Online commercial experience - understands how to influence conversion, traffic and AOV through multiple digital and trading functions
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Highly numerate and strong data-analysis orientation. Comfortable with interpreting complex data from multiple sources (including GA4, Content Square, Tableau & Dunnhumby) to provide a compelling narrative and clear recommendations
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Strong commercial acumen
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Influencing skills
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Ability to build strong Stakeholder relationships
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Line management and people development
Thanks for your patience in the meantime and for showing an interest in joining JLP.
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