Online Business Manager
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Who we are:You may not have heard of us, but you'll know our brands! AS Watson is the world's largest international health and beauty retailer with over 16,500 stores in 27 markets. Each year, over 5.3 billion customers and members shop with our well-known brands, including Superdrug, Kruidvat, Watson's, Marionnaud, The Perfume Shop, and many more.A typical day in the role includes:• Lead the online business team to grow revenue and other online KPIs across European BUs
• Creating and delivering the eLab online business strategy alongside other stakeholders
• Monitor KPIs to understand key drivers, creating and delivering actions to enhance KPIs
• Collaborate with other teams to deliver actions with BUs to improve performance
• Drive BUs to ensure online business targets are met and strategies are in place to evolve our online offering to customers, staying ahead of the market
• Take a leading role collaborating with other Groups teams to support your vision and strategy to grow our online business
• Support delivery of organisational planning and change within the eLab and BU teams
• Ensure BUs are aware of new initiatives and teams are upskilled as required
• Lead and develop the online business team of team leaders and administrators
This role would be a good fit if:
• You are able to quickly build and maintain relationships
• You can influence and effect change within BUs and other Group departments
• You are able to seamlessly collaborate cross-functionally and set the direction for others
What you'll need:
• Ability to create a strategic direction, gain stakeholder buy-in and deliver the strategy to grow revenue and online KPIs
• A leader who is able to lead both their teams and pull on expertise from other surrounding teams to deliver the strategic vision
• Numerical online business expert, but with a focus on customer experience
What you'll get from us:
• Competitive salary, benefits, and bonus scheme.
• Discounts for you and your family from some our much-loved retailers, including Superdrug and The Perfume Shop.
• Interest free season ticket and personal loans.
• Excellent refer-a-friend scheme with up to £2000 up for grabs!
• Free financial and mortgage advice from some of our partners.
• A fantastic learning and development offering to explore.
• Lots of opportunities to get involved in wellbeing initiatives to support your physical and mental health.
• ...plus much More!