Oncology Performance Manager
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Job summary
We are looking to recruit a Performance Manager within Oncology to support the Radiotherapy Department.
We are looking for a dynamic, enthusiastic and forward thinking individual to work with us in delivering high levels of service efficiency and effectiveness particularly working with the clinical teams.
You will have previous experience in hospital administration, line management skills and knowledge of current NHS policy and performance targets in relation to cancer.
Main duties of the job
You will need to possess excellent interpersonal and communication skills to liaise with a whole range of different personnel from across the organisation.
You will need to have strong time management skills coupled with computer literacy in all components of Microsoft office applications.
A desire to improve and succeed and the ability to generate real energy and enthusiasm in the work that you do are essential to the role.
You will contribute to the delivery of performance targets for services as appropriate and develop and maintain effective working relationships with clinicians, managers, and others within the Speciality Business Unit and with Trust wide service users.
About us
We have 10000 fantastic people working hard to deliver quality services to our patients. Whatever your role, you help look after 370,000 people in our local area & give specialist care to 1.5 million people across Lancashire & Cumbria.
Working with us gives you the knowledge and sense of pride that every activity you do genuinely does make a difference to support our patients & staff, ensuring we keep thriving & delivering outstanding healthcare right across our local towns.
You'll have access to varied development opportunities, learn new skills, meet fab people & do things you'd never have done.
You'll make an impact, be challenged to think differently, be bold & help innovate to keep improving things. Everything we do centres around patient care and enhancing their experience which means your role is pivotal and something really to be proud of.
Job description
Job responsibilities
Develop and maintain effective working relationships with clinicians, mangers, and others within the Department including service users.
Contribute to the delivery of performance targets for services as appropriate.
Provide line management support to admin teams to ensure appropriate level of service and deal with line management issues.
Ensure environment is safe, well equipped and complaint with Health and Safety standards.
For more information please see attached the Job Description & Person Specification.
Job description
Job responsibilities
Develop and maintain effective working relationships with clinicians, mangers, and others within the Department including service users.
Contribute to the delivery of performance targets for services as appropriate.
Provide line management support to admin teams to ensure appropriate level of service and deal with line management issues.
Ensure environment is safe, well equipped and complaint with Health and Safety standards.
For more information please see attached the Job Description & Person Specification.
Person Specification
Qualifications and Education
Essential
- GCSE Maths and English Grade A-C or 4-9 / Functional Skills Level 2 in Numeracy and Literacy
- Experience of working in MDT role
Desirable
- Educated to degree level or NVQ level 4/ILM 3 or equivalent together with practical experience
- Evidence of continued role development
- Willing to undertake learning and development courses.
- Knowledge of cancer pathways
Knowledge and Experience
Essential
- Significant previous administrative experience within a busy hospital setting
- Supervisory experience within a team
- Experience in a range of work procedures pertaining to Speciality Business Unit administration including electronic patient record, patient administration systems, patient tracking lists, performance, management of waiting list, EWTD etc.
- Knowledge of NHS policies and National targets including cancer 2 week rules and 31/62 day rules, inpatient and outpatients targets, 18 week target.
- Experience of working in a dynamic environment with changing priorities and challenging deadlines
- Working knowledge of the Trust's current information technology systems
Desirable
- Knowledge of cancer treatments, interventions and terminology.
- Performance management and use of PTL's for monitoring against access targets
Person Specification
Qualifications and Education
Essential
- GCSE Maths and English Grade A-C or 4-9 / Functional Skills Level 2 in Numeracy and Literacy
- Experience of working in MDT role
Desirable
- Educated to degree level or NVQ level 4/ILM 3 or equivalent together with practical experience
- Evidence of continued role development
- Willing to undertake learning and development courses.
- Knowledge of cancer pathways
Knowledge and Experience
Essential
- Significant previous administrative experience within a busy hospital setting
- Supervisory experience within a team
- Experience in a range of work procedures pertaining to Speciality Business Unit administration including electronic patient record, patient administration systems, patient tracking lists, performance, management of waiting list, EWTD etc.
- Knowledge of NHS policies and National targets including cancer 2 week rules and 31/62 day rules, inpatient and outpatients targets, 18 week target.
- Experience of working in a dynamic environment with changing priorities and challenging deadlines
- Working knowledge of the Trust's current information technology systems
Desirable
- Knowledge of cancer treatments, interventions and terminology.
- Performance management and use of PTL's for monitoring against access targets
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Lancashire Teaching Hospitals NHS Foundation Trust
Address
Royal Preston Hospital
Sharoe Green Lane, Fulwood
Preston
PR2 9HT
Employer's website