Office Manager & HR Assistant

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Office Manager & HR Assistant, London, Battersea office

• Permanent, Full-time, On-site (5 days per week)

About LEAP
LEAP is the leading provider of Legal Practice Productivity Solutions in the world and is part of ATI, one of the largest international LegalTech companies. For more than 30 years, our curiosity and commitment to continual improvement have kept us reimagining productivity tools for lawyers and their staff to support our guiding purpose, to 'Help lawyers who help people'. The market-leading software we develop and support is used by more than 100,000 lawyers and their staff in small and medium-sized law firms.

Working alongside our international team of passionate high achievers, you'll join a fast-growing technology business where things seldom stay the same for long. With more than 1000 smart, caring, and ambitious 'LEAPsters' working together across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland, and New Zealand, you'll find yourself in good company here.

Meet the team

LEAP proudly provides cutting edge LegalTech with a human touch, and our HR and People Operations team is dedicated to giving our people the space, support, and empowerment they need to be their best selves at work and do the best work of their careers. From the moment people join LEAP to their final day, you'll ensure their experience is unmatched.

Our colleagues work hard to deliver top-tier service to our customers, and we want to provide top-tier service back to them. That means being the go-to problem solver, the person everyone turns to when something needs to get done, and the one who's ready to find solutions at a moment's notice.

You'll also need to stay on top of the important stuff - compliance, health and safety, managing contractors, and keeping our spaces running seamlessly. This is a varied and dynamic role, perfect for someone who loves working with people and wants to play a key role in shaping the employee experience.

Requirements

What you'll do

Facilities & Office Management

• Oversee day-to-day operations of the Battersea office, ensuring a safe, professional, and well-organised environment.
• Be the main point of contact for all office-related issues and queries.
• Manage suppliers, contractors, and service providers to ensure quality and cost effectiveness.
• Keep the office fully stocked with food, beverages, and supplies to create a welcoming space.
• Room and hospitality management - coordinate bookings, set up rooms, liaise with managers, and arrange catering as needed.
• Coordinate deliveries, ensuring smooth receipt and distribution.
• Lead and support facilities projects, such as office refurbishments and moves.
• Ensure health & safety compliance, including risk assessments and regular checks.
• Work closely with IT to manage system access, office tech, and troubleshooting.
• Provide operational support to other UKI offices as required. (Occasional travel)

HR & Recruitment Support

• HR Administration and Projects - support HR initiatives, with HRIS experience being advantageous.
• Recruitment Support - assist the Talent Manager with recruitment administration via ATS, Workable.
• Onboarding - create new starter packs and ensure a smooth welcome for new hires.
• Events and Socials - plan and organise team events, socials, and wellbeing activities.
• Culture Support - build social calendars and support internal initiatives to embed company culture.

What you'll bring

This role is ideal for someone eager to develop their career in People Operations who enjoys a mix of office-based work and hands-on involvement in the day-to-day running of a dynamic workplace. It's a great fit for professionals with experience as an EA, Office Manager, or Facilities Manager who are interested in HR and people-focused initiatives.

You will bring:

• Proven experience in office management, facilities coordination, or a similar operational role.
• Knowledge of health & safety regulations (advantageous but not essential).
• Experience with HRIS systems and recruitment platforms (e.g., Workable) (advantageous).
• Previous involvement in facilities projects, such as refurbishments or office relocations (advantageous).
• Excellent timekeeping, with a reliable and trustworthy approach to work.
• Outgoing and personable, with strong communication and relationship-building skills.
• Sociable and approachable, fostering a positive and welcoming workplace environment.
• Highly organised and detail-oriented, with the ability to manage multiple priorities effectively.
• Hands-on and practical, with a proactive approach to problem-solving.
• Tech-savvy and confident using business systems, with the ability to work closely with IT teams.
• Flexible and willing to travel to other LEAP UKI offices, including occasional overnight stays.
• Passionate about creating a well-run, supportive office environment, with an interest in HR and recruitment.
• CIPD qualification or working towards ( advantageous but not essential)

LEAP is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all, of the requirements above, we encourage you to still submit your application

Benefits

What you'll get

You'll join a friendly, supportive team and enjoy a competitive salary along with a comprehensive benefits package.

• LEAP pays 8% of your salary into your pension.
• Private health insurance, including optical and dental.
• £80 a month gym contribution.
• Life insurance cover.
• Employee Assistance Program.
• Generous Professional Development Fund.
• Enhanced parental leave.
• PerkBox membership.
• Cycle to work scheme.
• 25 days holiday (plus 8 bank holidays).
• Work anniversary rewards.
• Paid time off to give blood.
• Volunteer day - We offer 1 day per year for a charity of your choice.
• Free healthy breakfast, light lunch, and snacks.
• A dog friendly office.

Life at LEAP
LEAP is all about impact, growth, and ownership. We're united by a genuine passion for what we do, enriched by the care we show to our customers and each other, and driven by the difference we can make together.

LEAPster culture is about prioritising and celebrating the incredible humans behind our market-leading technology. Think flexible hybrid work, enhanced parenting policy, regular social events, free gym membership, and so much more.

We strongly believe that personal development and career progression are at the heart of a healthy, high-performing culture, and we're committed to empowering LEAPsters with resources and career pathways to explore. With us, your career will grow as you do, with opportunities to step into new roles, explore new departments, and even work abroad.

More you should know
Discover the human side of cutting edge LegalTech

Life at LEAP

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Closing Date: Friday, 3rd October

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We encourage interested candidates to apply as soon as possible.

It's fine to use AI to help with your application, just keep it genuine and make sure it reflects you.

A real person will read your CV and chat with you if you're invited to interview. We want to get to know the real you, not just ChatGPT!